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Account Manager Resume Examples

By Silvia Angeloro

Jul 18, 2024

|

12 min read

"Master the art of crafting an excellent account manager resume with our simple guide; from showcasing your skills to highlighting your experience, make your application stand out and account for every detail."

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Rated by 348 people

Writing an effective account manager resume can be tricky—it’s not just about listing job duties, but about showcasing your unique skills and achievements. Transitioning between roles or climbing the career ladder often means facing fierce competition. Many account managers find it difficult to quantify their success and pinpoint accomplishments. Sometimes the challenge lies in mastering the balance between detailed descriptions and clear, succinct summaries. Overloading your resume with jargon or vague statements leaves recruiters uninterested. You need a resume that highlights your strengths and tells your professional story engagingly. Don't let your work get lost in translation; it’s time to create a resume that speaks volumes.

Choosing the right resume template can be a game changer. The template you choose sets the stage for how your achievements and skills are perceived. An effective template can bring clarity, focus, and order to your resume. It helps you stand out in a crowded field by being visually appealing and well-organized. A great template ensures your most important information isn't ignored, but rather front and center where it belongs. Take advantage of this tool to showcase your expertise and accomplishments in the best light.

We offer more than 700 resume examples to guide you in crafting the perfect resume. Dive in and find the one that fits your needs!

Key Takeaways

  • An effective account manager resume should highlight unique skills, achievements, and quantify success with specific metrics to stand out amidst competition.
  • Choosing the right resume template can significantly enhance clarity, focus, and organization, ensuring recruiters notice your strengths and accomplishments first.
  • The essential sections of an account manager resume include Contact Information, Professional Summary, Work Experience, Skills, Education, and Certifications, with optional sections like Awards and Volunteer Experience enhancing the overall profile.
  • Utilizing a reverse-chronological format, aligning past experiences with the job description, and using modern fonts and clear headings make the resume both professional and ATS-friendly.
  • When listing experience, focus on achievements and results with quantifiable metrics, using strong action words to effectively convey contributions and impacts.

What to focus on when writing your account manager resume

An account manager resume should clearly convey your ability to manage client relationships and drive sales. It should highlight your skills in communication, problem-solving, and strategic planning. To boost its impact, consider including these elements:

  • Quantifiable achievements, such as meeting or exceeding sales targets
  • Strong examples of client retention and satisfaction
  • Verifiable metrics to showcase your contributions to revenue growth
  • Specific instances of how you resolved client issues efficiently.

A resume with these elements lets recruiters see your proven track record and potential for future success.

Must have information on your account manager resume

To craft an effective account manager resume, you need to include key sections that highlight your skills, experiences, and qualifications. These sections ensure that recruiters and Applicant Tracking Systems (ATS) can easily find the information they need.

  • Contact Information
  • Professional Summary
  • Work Experience
  • Skills
  • Education
  • Certifications

Additional sections like "Awards," "Volunteer Experience," and "Languages" can further enhance your resume and set you apart from other candidates. Including these sections can showcase your well-rounded background and unique contributions.

Which resume format to choose

For an account manager resume, the best format is the reverse-chronological format. It highlights your work experience in a clear, linear way, which is perfect for showcasing your achievements and career progression. Using modern fonts like Rubik and Montserrat can make your resume stand out while keeping it professional and clean, rather than old-fashioned fonts like Arial and Times New Roman. Always save and send your resume as a PDF, as it maintains formatting across all devices. Stick to one-inch margins to ensure enough white space and readability, and use clear section headings like "Experience" and "Skills" to make it ATS-friendly.

A well-structured account manager resume should include:

  • Contact Information
  • Professional Summary
  • Work Experience
  • Education
  • Skills
  • Certifications
  • Awards
  • Volunteer Work (if applicable)

Resume Mentor's free resume builder handles all of these details for you, making it easy to create a standout resume.

How to write a quantifiable resume experience section

When writing the experience section of your account manager resume, it is important to follow a few key guidelines. First, organize your experience in reverse chronological order, starting with your most recent job. Include three to five job titles, focusing on significant roles that match the job you are aiming for. We usually recommend going back 10-15 years, but emphasize any relevant experience regardless of the timeline.

Tailor your resume to the specific job you are applying to by aligning your past experiences with the job description. Use strong action words to convey your achievements and responsibilities. Action words like "generated," "increased," "managed," and "led" can effectively highlight your contributions.

Avoid listing mere responsibilities; instead, focus on achievements and results. Quantifiable metrics such as percentages and dollar amounts can make a strong impression. Providing a company description can also add context, but it’s optional.

Here is an example of how NOT to write your experience section:

Experience
Account Manager
Tech Solutions Inc.
New York, NY
  • Managed client accounts.
  • Worked on client communication.
  • Maintained relationships with clients.

This example is weak because it lists basic responsibilities without detailing specific achievements. The bullets are vague and do not provide measurable outcomes. There is no evidence of the impact of your performance nor any context or scale.

Here's how to improve it:

Experience
Account Manager
Tech Solutions Inc.
New York, NY
  • Increased client retention by 20% through personalized client interactions and proactive issue resolution.
  • Generated $2M in new revenue by identifying and securing new business opportunities.
  • Led a team of 5 account executives, resulting in a 15% increase in overall team sales performance.

This revised example is stronger because it focuses on specific achievements with quantifiable results. It clearly demonstrates how you added value to the company and used strong action words to describe your accomplishments. This makes a much more compelling case for your capabilities as an account manager.

Account manager resume experience examples

Welcome to the part of your resume that’s designed to make your future employer go “wow!” We've cooked up some sweet tips for your account manager resume to help you rise to the top. Let's make it sizzle!

Achievement-focused


Highlighting achievements can demonstrate the impact you had in previous roles. Focus on quantifiable successes, awards, and recognitions that you earned.

Work Experience

Senior Account Manager

Star Marketing Ltd.

May 2020 - Present

  • Increased client portfolio by 30% within the first year.
  • Won the 'Top Performer of the Year 2021' award in recognition of outstanding performance.
  • Exceeded quarterly sales targets by an average of 20%.

Skills-focused

Showcase your core skills and how you’ve used them in your role. This can include both hard and soft skills.

Work Experience

Account Manager

Jan 2018 - Apr 2020

  • Utilized data analysis skills to assess and improve client marketing strategies.
  • Communicated effectively with diverse teams to ensure project alignment.
  • Provided exceptional customer service, ensuring high client satisfaction.

Responsibility-focused


Highlight the specific responsibilities you were entrusted with. Reflect on your role's scope and how you managed them.

Work Experience

Account Manager

Bright Ideas Corp.

Jun 2016 - Dec 2017

  • Oversaw a portfolio of 50+ client accounts.
  • Coordinated with internal teams to deliver client-focused solutions.
  • Handled escalations and resolved client issues swiftly.

Project-focused


Discuss key projects you led or contributed to. Outline the project goals, your role, and the outcomes.

Work Experience

Account Executive

Apr 2014 - May 2016

  • Led a project aimed at improving client retention rates.
  • Developed client feedback systems to identify improvement areas.
  • Achieved a 15% increase in client retention over two years.

Result-focused


Showcase the tangible results you have achieved. Focus on measurable outcomes.

Work Experience

Junior Account Manager

Sales Solutions Inc.

Feb 2012 - Mar 2014

  • Increased sales revenue by 25% through targeted client strategies.
  • Reduced client churn by 10% over a year.
  • Implemented new upselling tactics leading to a 20% increase in average order value.

Industry-Specific Focus


Tailor your experience to reflect expertise in a particular industry. Mention relevant industry knowledge and tasks.

Work Experience

Account Manager

Jan 2010 - Jan 2012

  • Managed accounts for technology firms, understanding unique market needs.
  • Provided tailored IT solutions improving client operations.
  • Built strong industry-specific client relationships.

Problem-Solving focused


Showcase your ability to tackle challenges. Describe the problems you faced and how you solved them.

Work Experience

Account Executive

Client Management Solutions

Sep 2008 - Dec 2009

  • Resolved critical conflicts between stakeholders, improving project timelines.
  • Developed a new client onboarding process cutting setup time by 30%.
  • Identified and fixed billing errors that saved clients thousands of dollars.

Innovation-focused


Highlight innovative initiatives or changes you introduced. Focus on creative solutions and new approaches.

Work Experience

Account Executive

Jun 2006 - Aug 2008

  • Implemented a new CRM system boosting efficiency.
  • Developed innovative marketing campaigns increasing client engagement.
  • Pioneered a digital transformation strategy, reducing costs by 15%.

Leadership-focused

Detail your leadership experience. Highlight team management, mentoring, and leadership roles.

Work Experience

Senior Account Manager

Mar 2004 - May 2006

  • Led a team of 10 account managers, fostering a collaborative environment.
  • Mentored junior staff, improving overall team performance.
  • Developed leadership training programs for new managers.

Customer-focused


Demonstrate your commitment to customer satisfaction. Highlight how you’ve fostered strong client relationships.

Work Experience

Account Manager

Customer First Ltd.

Nov 2002 - Feb 2004

  • Built strong, lasting relationships with clients.
  • Delivered tailored solutions that met specific client needs.
  • Achieved high customer satisfaction scores through personalized service.

Growth-focused

Highlight how your efforts led to business growth. Mention metrics like sales increases, market expansion, etc.

Work Experience

Account Manager

Jul 2000 - Oct 2002

  • Expanded client base by 20% over two years.
  • Spearheaded new marketing strategies, boosting lead generation.
  • Negotiated major contracts contributing to a revenue increase.

Efficiency-focused


Mention initiatives that improved efficiency or operational processes. Focus on time, cost savings, and productivity improvements.

Work Experience

Account Coordinator

Efficient Solutions Inc.

Mar 1998 - Jun 2000

  • Reduced client response times by implementing an automated CRM system.
  • Improved process efficiencies leading to a 15% cost reduction.
  • Optimized workflow management, increasing team productivity.

Technology-focused

Emphasize your proficiency with technological tools and platforms relevant to account management. Highlight any technology-driven projects.

Work Experience

Technical Account Manager

Jan 1996 - Feb 1998

  • Implemented a CRM system boosting data accuracy and client insights.
  • Utilized data analytics to drive targeted marketing campaigns.
  • Introduced a client portal, enhancing customer service.

Collaboration-focused

Detail how you worked with cross-functional teams. Highlight your role in ensuring effective collaboration and communication.

Work Experience

Account Manager

Sep 1994 - Dec 1995

  • Collaborated with marketing and sales teams on client projects.
  • Facilitated cross-departmental meetings to align on strategy.
  • Acted as a liaison between clients and internal teams to ensure cohesion.

Training and Development focused


Share your experience in training and developing team members. Mention training programs or mentorship roles.

Work Experience

Training and Development Manager

Professional Development Inc.

Jun 1992 - Aug 1994

  • Developed and implemented training programs for new hires.
  • Mentored junior account managers, fostering professional growth.
  • Led workshops to improve team sales techniques.

Write your account manager resume summary section

When writing your resume summary as an account manager, aim to capture your experience, skills, and enthusiasm in just a few lines. This brief overview should give potential employers a snapshot of your professional background and what makes you stand out. Writing a compelling resume summary can be tricky, but if you keep it focused and specific, you’ll make a great impression.

A good resume summary should highlight your years of experience, your key skills, and some of your notable achievements. Use positive, assertive language to describe yourself. It's also important to tailor your summary to the job you're applying for, aligning your skills and experiences with what the employer is looking for.

Remember, a resume summary is different from a resume objective, resume profile, or summary of qualifications. A summary focuses on your career as a whole, while an objective states your career goals. A resume profile is similar to a summary but usually more detailed, and a summary of qualifications bullet-points your key accomplishments and skills.

Here are two examples to illustrate the difference between good and bad summaries:

SUMMARY
Experienced account manager with a lot of experience in managing accounts. Looking for a job where I can use my skills and be a great asset to your team.

This example is weak because it’s too vague and doesn't provide specific details about your skills or achievements. It doesn't quantify your experience or explain what makes you a great fit for the role. Phrases like "a lot of experience" are generic and unimpressive to hiring managers.

Now, compare it to this:

SUMMARY
Dynamic account manager with over 8 years of experience driving revenue growth and fostering client relationships. Proven track record of increasing client satisfaction by 20% and managing portfolios worth up to $5M. Exceptional communication skills and strategic planning capabilities.

This summary is strong because it provides concrete numbers and examples of your achievements. It uses powerful adjectives like "dynamic" and "proven track record" to convey confidence. It’s specific, quantifiable, and paints a clear picture of what you bring to the table.

Listing your account manager skills on your resume

Writing a skills section for your account manager resume involves careful consideration of your strengths, including both soft and hard skills. Skills can be presented as a separate standalone section or weaved into other segments like your experience and summary.

Your strengths and soft skills highlight personal qualities such as communication, problem-solving, and relationship management, which are important to potential employers. Hard skills, on the other hand, are specific, teachable abilities or knowledge sets, like data analysis, CRM software proficiency, or sales tactics.

Including skills and strengths in your resume serves as keywords that can help your resume get noticed by recruiters and applicant tracking systems (ATS). Using relevant keywords increases the chances of your resume making it through initial screenings, and showing up in searches when recruiters look for potential candidates.

A strong skills section is specific, relevant, and succinct, matching the job description to show that you are the right match for the position.

Example of a standalone skills section:

Skills
Project Management
Customer Relationship Management (CRM)
Sales Forecasting
Negotiation
Data Analysis
Budget Management
Client Retention Strategies
Team Collaboration

This example is good because it presents skills that are crucial for an account manager role. All listed skills are specific and relevant, showing that you understand the requirements of the job. The clear, concise format with no extra words makes it easy for hiring managers and ATS systems to scan.

Best hard skills to feature on your account manager resume

Account managers should feature hard skills that demonstrate their ability to manage accounts, drive sales, and maintain customer relationships. These skills show your technical expertise and capability to perform job-specific tasks.

Hard Skills

  • Project Management
  • Customer Relationship Management (CRM)
  • Sales Forecasting
  • Negotiation Techniques
  • Data Analysis
  • Market Research
  • Financial Analysis
  • Budgeting
  • Contract Management
  • CRM Software Proficiency
  • Report Generation
  • Key Account Management
  • Sales Planning
  • Client Onboarding
  • Strategic Planning

Best soft skills to feature on your account manager resume

Soft skills are equally important as they showcase personal attributes and emotional intelligence. These skills indicate how well you can interact with clients and your team, solve problems, and manage stress.

Soft Skills

  • Communication
  • Problem-Solving
  • Time Management
  • Adaptability
  • Teamwork
  • Relationship Building
  • Conflict Resolution
  • Attention to Detail
  • Creativity
  • Customer Service
  • Empathy
  • Active Listening
  • Leadership
  • Decision-Making
  • Multitasking

How to include your education on your resume

When writing your account manager resume, the education section is an essential part. It shows your background and qualifications. Tailor this section to the job you're applying for. Leave out any irrelevant education.

List your degree clearly. If you have a strong GPA, include it. If you graduated with honors, like cum laude, mention it as well.

Here is an example of a poorly written education section:

Education
Bachelor of Arts in History
Generic State University

This example is bad because the degree is not relevant to an account manager position. It also misses GPA and honors information that could make the applicant stand out.

Here is an outstanding example of an education section:

Education
Bachelor of Business Administration, Marketing (cum laude)
Prestige University
3.8
3.8
/
4.0

This example is good because it lists a relevant degree for an account manager role. It highlights a strong GPA and honors, showing academic excellence. This format is clean and effective, making it easy for employers to see your qualifications.

How to include account manager certificates on your resume

Including a certificates section in your account manager resume is crucial. This part of the resume highlights your specialized skills and knowledge, setting you apart from other candidates. To effectively showcase your certificates, list the name of each certification. Include the date you earned the certification. Add the issuing organization to validate the certificate's authenticity.

Certificates can also be displayed in the header for quick visibility. For example, right below your name, you could write: "Certified Account Manager, PMP, Google Analytics Certified." This not only catches recruiters' eyes but also immediately demonstrates your qualifications.

Here’s an example of a good standalone certificates section:

Professional Certifications
Certified Account Manager (CAM)
American Management Association
Project Management Professional (PMP)
Project Management Institute
Google Analytics Certified
Google

This example is effective because it includes reputable and relevant certifications for an account manager role. The specific titles and issuing organizations lend credibility, while the layout ensures easy readability and access.

Extra sections to include in your account manager resume

Navigating the competitive field of account management requires a resume that highlights diverse skills and experiences. This diversity can set you apart and also give hiring managers a fuller picture of who you are. Including unique sections on your resume can showcase your individuality and qualifications.

  • Language section — List multiple languages you speak fluently to show effective communication with diverse clients and teams.

  • Hobbies and interests section — Highlight personal activities to show your well-rounded nature and potential cultural fit within the company.

  • Volunteer work section — Detail your volunteer efforts to show your dedication to community and your capacity to take initiative.

  • Books section — Include business or industry-related books you have read to show your commitment to continuous learning and staying updated with industry trends.

These sections not only enrich your resume, but they also allow you to stand out by presenting a fuller, more personal picture. Recruiters appreciate resumes that display depth, personality, and genuine engagement with various aspects of life and work.

Pair your account manager resume with a cover letter

A cover letter is a short letter sent with your resume when applying for a job. It introduces you to the employer and explains briefly why you are a good fit for the position. A cover letter can help you stand out by showcasing your personality, enthusiasm, and communication skills. It provides a chance to explain things that your resume can't, like career changes or gaps in employment.

For an account manager, a cover letter should focus on your skills in managing client relationships, sales strategies, and problem-solving abilities. Highlight your experience in achieving sales targets and teamwork. Mention any specific software or tools you are proficient in and provide examples of successful projects.

Create your cover letter with Resume Mentor's cover letter builder for ease and efficiency. Exporting the final document to PDF ensures that your content and formatting are protected, keeping your application professional. Start building your cover letter today to make a lasting impression.

Amelia Miller

San Jose, California

+1-(234)-555-1234

help@resumementor.com


Dear Hiring Manager

I am writing to you regarding the Account Manager position at your esteemed company. Your company's innovative approach to client management and commitment to excellence deeply resonates with my professional ethos.

While at Expedia Group, I led a team of account managers and successfully boosted our revenue by 25% within a single year. This success was largely due to developing and executing targeted partner strategies, which also improved our client retention rate to an impressive 95%. This experience has honed my skills in strategic planning, relationship management, and effective communication.

I am eager to bring my extensive experience and proven track record of driving growth to your team. I am confident that my strategic approach and dedication will align well with your company's goals. I would love the opportunity to discuss how my background, skills, and certifications align with the needs of your team.

Sincerely

Amelia Miller, Account Manager
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