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General Manager Resume Examples

By Silvia Angeloro

Jul 18, 2024

|

12 min read

"Crafting a winning general manager resume: From managing chaos to order, here's how you can showcase your leadership skills and experience to land your dream job. Make your resume stand out in a competitive market."

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Crafting the perfect general manager resume can be like herding cats—challenging yet rewarding. As a general manager, you're used to juggling responsibilities, leading teams, and ensuring company goals are met. However, showcasing these skills on a resume can be difficult. The job market is competitive, and finding a position that matches your expertise requires a standout resume. Many general managers find themselves overwhelmed, unsure where to start or what to include. This guide will help you navigate the process, ensuring your resume reflects your experience, achievements, and leadership capabilities.

Choosing the right resume template is crucial. It’s not just about aesthetics; a well-structured template highlights your most important skills and experiences, making sure nothing important gets overlooked. The right format can make your resume clear and easy to read, making it easier for hiring managers to see why you’re the best candidate.

Don't miss out on our collection of over 700 resume examples designed to help you craft the perfect resume. Dive in and make your next career move a successful one!

Key Takeaways

  • Choosing the right resume template is crucial for highlighting your key skills and experiences and ensuring readability by hiring managers and Applicant Tracking Systems (ATS).
  • A general manager resume should emphasize leadership, strategic planning, and operational management skills, with quantifiable achievements like revenue growth and cost reduction.
  • Use the reverse-chronological format for your resume, include essential sections like Contact Information, Professional Summary, Skills, Work Experience, Education, Certifications, and Achievements.
  • Showcase clear, quantifiable achievements in your work experience section to provide concrete evidence of your capabilities, using action words such as "led," "optimized," and "executed."
  • Incorporate relevant skills, both hard and soft, into your resume, and include certifications, educational background, additional qualifications, and sections like Languages, Hobbies, and Volunteer Work to provide a holistic view of your qualifications.

What to focus on when writing your general manager resume

A general manager resume should instantly convey your leadership, strategic planning, and operational management skills. It should highlight your ability to oversee daily business activities, improve overall business functions, and ensure compliance with regulations. To boost impact, include metrics showcasing revenue growth, cost reduction, and team management success. Incorporate specific achievements, leadership roles, and problem-solving examples.

In an accountant resume, consider including:

  • Clear examples of financial report accuracy.
  • Key contributions to budgeting and forecasting.
  • Demonstrated proficiency with accounting software.
  • Specific instances of cost-saving initiatives.

Must have information on your general manager resume

When crafting your general manager resume, it's crucial to include essential sections that highlight your qualifications. Make sure to have:

  • Contact Information
  • Professional Summary
  • Work Experience
  • Education
  • Key Skills
  • Certifications and Training

These sections are vital to showcase your expertise and suitability for the role. Additionally, you might consider adding sections like Achievements, Professional Affiliations, or Languages to further highlight your qualifications and set yourself apart.

Which resume format to choose

For a general manager resume, the best format is the reverse-chronological format. It highlights your most recent experience first, which is crucial for showcasing your career progression. Using modern fonts like Rubik or Montserrat instead of the outdated Arial or Times New Roman adds a contemporary touch. Always save your resume as a PDF to ensure the formatting stays consistent. Keep margins between 0.5 to 1 inch to maintain readability. Clear section headings improve readability for both humans and Applicant Tracking Systems (ATS).

Your resume should include the following sections:

  • Contact Information
  • Professional Summary
  • Skills
  • Work Experience
  • Education
  • Certifications
  • Achievements

Resume Mentor's free resume builder handles all of this for you, ensuring your resume is not only professional but also ATS-friendly.

How to write a quantifiable resume experience section

To write a great experience section for a general manager resume, begin with your most recent job and work backwards. Include up to 10-15 years of work experience. Only list jobs relevant to the position you're seeking. Tailor each entry to match the job you’re applying for, focusing on achievements rather than duties. Use action words like "led," "optimized," and "executed."

Your resume should showcase your impact through quantifiable achievements. For example, instead of saying you "managed a team," say you "increased team productivity by 25% in six months." This makes your role clearer and more impressive.

Avoid vague job descriptions. Employers want to see concrete evidence of your capabilities. Ensure you use clear, simple language.

Here is a poorly written experience example:

Experience
General Manager
XYZ Corp
New York, NY
Company Description
  • Managed team.
  • Handled budgets.
  • Oversaw operations.

This example is not effective because it is too vague. Statements like "Managed team" and "Handled budgets" don't tell the employer what you really accomplished. There are no specifics about improvements made or goals achieved.

Here is a well-crafted experience example:

Experience
General Manager
ABC Inc.
Boston, MA
Company Description
  • Increased sales revenue by 30% in one year by implementing new marketing strategies.
  • Reduced operational costs by 15% through streamlining processes.
  • Led a team of 50+ employees to achieve top customer satisfaction ratings.

This example stands out because it highlights specific achievements and provides numbers to illustrate success. Increased sales revenue and reduced costs show direct contributions. Leading a large team to high customer satisfaction demonstrates leadership and results.

For your resume, aim for clear, quantifiable achievements. Make each entry tell a strong story about what you bring to the table. This approach ensures your resume is both impressive and easy to read.

General manager resume experience examples

Welcome to the section where we dive into the nuts and bolts of crafting a stellar resume! We believe that your experiences should shine like the North Star and, of course, should be easy-peasy to read. So, let’s taco 'bout how you can beef up your resume like a boss!

Achievement-focused

Highlight your most impressive accomplishments that you believe set you apart. Think awards, recognitions, or successful initiatives you've led. Provide concrete examples and quantifiable results wherever possible.

Work Experience

General Manager

SalesBoost Inc.

Jan 2018 - Dec 2020

  • Drove an aggressive sales campaign that boosted monthly sales by 30% within one year.
  • Secured top performer award in Q3 of 2019 for exceptional sales management.
  • Implemented a new CRM system, improving tracking and follow-up efficiency.

Skills-focused

Outline the unique skills you bring to the table and how they have positively impacted your role. Choose skills relevant to your position and back them up with examples.

Work Experience

General Manager

Business Solutions Inc.

Mar 2017 - Jan 2020

  • Mastered strategic planning and resource allocation to optimize business operations.
  • Enhanced team productivity by 25% through effective leadership and training programs.
  • Implemented cost-saving measures, reducing operational expenses by 15%.

Responsibility-focused

Emphasize the roles and responsibilities you took on in your previous positions. Focus on what was under your management and how you managed it successfully.

Work Experience

General Manager

TechConnect Solutions

Feb 2016 - Nov 2019

  • Managed day-to-day operations spanning sales, marketing, and customer service.
  • Led a team of 50+ employees, fostering a collaborative and productive work environment.
  • Ensured compliance with company policies and industry regulations.

Project-focused

Share your experience in leading or managing significant projects. Detail project scope, your role, and any notable outcomes.

Work Experience

General Manager

InnoTech Industries

May 2018 - Oct 2020

  • Spearheaded the development and launch of a new product line, achieving a 20% market share within three months.
  • Coordinated between multiple departments to ensure timely project completion.
  • Monitored project milestones and managed a budget of $2 million.

Result-focused

Concentrate on the outcomes you have achieved in your past roles. Use metrics to provide a clearer picture of your impact.

Work Experience

General Manager

GrowthCorp Ltd.

Apr 2017 - Aug 2020

  • Increased annual revenue by 40% through strategic business planning and execution.
  • Boosted customer satisfaction scores by 15% via improved service delivery.
  • Expanded market presence, entering three new regional markets.

Industry-Specific Focus

Your experience should reflect an understanding of industry-related specifics. Highlight your expertise and accomplishments within the sector.

Work Experience

General Manager

Retail Giants Co.

Jun 2016 - Jul 2019

  • Managed store operations for a leading retail chain, significantly improving sales performance.
  • Developed and implemented inventory control processes that reduced losses by 12%.
  • Trained staff on customer service excellence, increasing repeat customers by 20%.

Problem-Solving focused

Showcase your problem-solving skills by detailing specific issues you encountered and your approach to resolving them.

Work Experience

General Manager

ManufacturePros Inc.

Jan 2017 - Dec 2019

  • Identified and rectified inefficiencies in the production line, resulting in a 10% increase in output.
  • Addressed a high turnover rate by implementing staff retention programs, reducing turnover by 25%.
  • Developed solutions to customer service bottlenecks, enhancing overall customer satisfaction.

Innovation-focused

Detail any innovative approaches or solutions you have implemented. Highlight how these innovations have positively influenced your role or the company.

Work Experience

General Manager

MarketMasters LLC

Sep 2017 - Oct 2020

  • Launched a digital marketing campaign that increased online sales by 50%.
  • Implemented cutting-edge technology solutions to streamline customer interactions.
  • Developed a unique customer loyalty program, boosting retention by 30%.

Leadership-focused

Emphasize your leadership skills and experience. Highlight the teams you have led and the results of your leadership.

Work Experience

General Manager

TeamLeaders Inc.

Apr 2018 - Dec 2020

  • Guided a team of 40 employees to exceed quarterly sales targets by 20%.
  • Fostered a collaborative team environment that improved overall team productivity.
  • Mentored junior managers, preparing them for leadership roles.

Customer-focused

Your experience should reflect a strong focus on customer satisfaction and retention. Highlight any customer-centric initiatives you led and their results.

Work Experience

General Manager

ServiceChampions Inc.

Mar 2017 - Oct 2020

  • Implemented customer feedback systems, increasing satisfaction scores by 20%.
  • Designed and launched a customer loyalty program that boosted repeat business by 15%.
  • Trained staff on best practices for customer interaction, improving overall service quality.

Growth-focused

Focus on your role in growing the company, whether it be in market share, revenue, customer base, or other areas. Use specific metrics to show growth.

Work Experience

General Manager

GrowthSolutions Ltd.

Feb 2015 - Nov 2019

  • Expanded customer base by 25% through targeted marketing strategies.
  • Increased annual revenue by 35% through effective business development efforts.
  • Opened three new branch locations, extending market reach.

Efficiency-focused

Describe your efforts to enhance operational efficiency. Provide examples of processes or systems you improved.

Work Experience

General Manager

Efficient Operations Inc.

Jan 2016 - Dec 2019

  • Streamlined supply chain processes, reducing costs by 10%.
  • Implemented automation tools that increased productivity by 20%.
  • Optimized scheduling methods, decreasing downtime by 15%.

Technology-focused

Show how you have leveraged technology to achieve business goals. Detail specific tech solutions you implemented and their impact.

Work Experience

General Manager

TechAdvance Corp.

Jun 2017 - Sep 2020

  • Implemented CRM software, improving customer relationship management.
  • Developed an e-commerce platform, increasing online sales by 40%.
  • Utilized data analytics to drive strategic decision-making.

Collaboration-focused

Discuss your experience in building and maintaining collaborative relationships. Detail how these collaborations have benefited your role and the company.

Work Experience

General Manager

CollabCorp Inc.

Mar 2016 - Nov 2019

  • Built strong relationships between sales, marketing, and development teams, enhancing project outcomes.
  • Facilitated regular inter-departmental meetings to align goals and strategies.
  • Collaborated with external partners to develop mutually beneficial initiatives.

Training and Development focused

Center on your efforts to train and develop employees. Highlight any programs you initiated and their success rates.

Work Experience

General Manager

DevelopPros Ltd.

May 2017 - Dec 2020

  • Developed comprehensive training programs, improving employee performance by 20%.
  • Conducted regular training sessions, resulting in a 15% increase in staff engagement.
  • Mentored junior staff, promoting three to senior roles.

Write your general manager resume summary section

Creating an engaging resume summary for a general manager requires a blend of concise language and powerful details. This section should highlight your key skills and accomplishments. Think of it as your professional elevator pitch.

An effective way to describe yourself in a resume summary is by focusing on your most remarkable skills, experiences, and achievements. Use action words that convey accomplishments and leadership. Tailor your summary to the specifics of the job you are applying for to show your fit.

A resume summary provides a snapshot of your career and achievements. In contrast, a resume objective states what you aim to achieve in your next position. A resume profile is similar to a summary but focuses more on your career path and personal strengths. A summary of qualifications is a bullet-point list of your top qualifications for the job.

Here are two resume summary examples:

SUMMARY
Experienced manager who has done a lot of things in various sectors. Looking for a challenging role where I can grow and use my skills to help the company.

The first example is weak because it uses vague phrases like "done a lot of things" and does not provide specific skills or achievements. It also focuses on what the job seeker wants rather than what they can offer the employer.

SUMMARY
Dynamic General Manager with 10+ years of experience in leading teams to exceed performance goals. Proven track record in streamlining operations, enhancing productivity, and boosting revenue by 30%. Expert in strategic planning and staff development with a passion for fostering innovation.

The second example is strong because it highlights specific achievements like boosting revenue by 30%. It also emphasizes skills in strategic planning and staff development, which are crucial for a general manager. This summary paints a detailed picture of a successful professional who can bring value to the company.

In your resume summary, focus on clear, specific accomplishments and skills. Tailor your content to match the job's requirements to make a compelling impression.

Listing your general manager skills on your resume

In a general manager resume, the skills section can serve as a standalone area where you highlight your top abilities. However, it is also beneficial to weave these skills into other sections, such as your experience and summary, to provide a comprehensive view of your qualifications.

Strengths and soft skills refer to personal attributes that enhance your interactions, job performance, and overall work ethic. Hard skills are specific, teachable abilities or knowledge sets acquired through training or experience.

Skills and strengths act as resume keywords, making it easier for employers to quickly see what you excel in. Using these keywords helps your resume get noticed, especially by automated systems that scan for specific terms.

In a well-crafted skills section for a general manager, you should focus on abilities pertinent to the role. A good skills section is concise, relevant, and demonstrates a balance between hard and soft skills. Here's an example:

Skills
Project Management
Strategic Planning
Financial Analysis
Team Leadership
Customer Relationship Management
Operations Management
Sales and Marketing
Problem Solving

A good skills section for a general manager's resume highlights relevant skills that are crucial for managing a team and operations effectively. Project Management, Strategic Planning, and Financial Analysis are essential as they demonstrate your ability to lead projects and make data-driven decisions. Team Leadership and Customer Relationship Management show that you excel in working with people, both within your organization and with clients. Additionally, skills like Operations Management and Sales and Marketing indicate a broad understanding of business operations and growing the company's market presence. Problem Solving is vital as it showcases your ability to address challenges and find effective solutions.

Best hard skills to feature on your general manager resume

Hard skills for a general manager should convey your technical expertise and business acumen.

Hard Skills

  • Project Management
  • Financial Analysis
  • Strategic Planning
  • Operations Management
  • Budgeting and Forecasting
  • Data Analysis
  • Sales and Marketing Strategies
  • Supply Chain Management
  • Performance Metrics
  • Resource Allocation
  • HR Management
  • Risk Management
  • Product Development
  • Compliance and Regulation
  • Quality Control

Best soft skills to feature on your general manager resume

Soft skills for a general manager should highlight your interpersonal abilities and leadership qualities.

Soft Skills

  • Team Leadership
  • Communication
  • Problem Solving
  • Decision Making
  • Adaptability
  • Conflict Resolution
  • Emotional Intelligence
  • Negotiation
  • Time Management
  • Customer Relationship Management
  • Motivation
  • Cultural Awareness
  • Delegation
  • Empathy
  • Collaboration

How to include your education on your resume

An education section is an important part of your resume. It shows your academic background and qualifications. Tailoring it to the job you're applying for is crucial—remove any education that is not relevant. Including your GPA can be beneficial if it is above 3.0. Listing honors like 'cum laude' can highlight your academic excellence. To list a degree correctly, write the degree name, institution, location, and date range.

Education
Bachelor of Fine Arts
Nowhere Arts College

The above example is poorly written. The degree is not relevant for a general manager role. It does not include a GPA or any honors. Also, the institution is not well-known, which further weakens this section.

Education
Master of Business Administration, cum laude
Harvard Business School
GPA
3.8
/
4.0

This is the right example. It lists a relevant degree for a general manager position. Honors like cum laude are included. The GPA is high and listed with a 4.0 scale. Harvard Business School is a top institution, which adds value to your resume. This example is tailored and polished, making you a strong candidate.

How to include general manager certificates on your resume

Including a certificates section in your general manager resume is important as it showcases your additional qualifications and competencies. List the name of the certification to let the reader easily identify your expertise. Include the date of the certification to show the currency of your knowledge. Add the issuing organization to provide credibility and context to your qualifications. You can also place certifications in the header to highlight them early in your resume. For instance, you could write, "Certified Project Manager (PMI)."

Certifications
Certified Project Manager
Project Management Institute
Six Sigma Black Belt
American Society for Quality
Executive Leadership Certification
Cornell University

This example is good because it includes certifications that are highly relevant to a general manager role. The titles are clear, the issuing organizations are respected, and the certifications cover vital skills like project management, quality improvement, and leadership. Including such qualifications demonstrates your commitment to professional growth and enhances your credibility.

Extra sections to include in your general manager resume

Creating a compelling resume for a general manager position can set you apart from other candidates by showcasing your comprehensive qualifications. Including diverse sections that highlight more than just your job experience can provide a holistic picture of who you are, making you a more attractive candidate.

  • Language section — List languages you speak fluently or conversationally; language skills can be useful for companies with international operations. Highlighting your language abilities shows adaptability and cultural awareness.
  • Hobbies and interests section — Include interests that reflect leadership, strategic thinking, or team activities. Engaging hobbies can highlight your well-rounded personality and stress management methods.
  • Volunteer work section — Mention any volunteer roles you have undertaken, especially those that demonstrate leadership or organizational skills. Volunteering demonstrates community involvement and a sense of responsibility.
  • Books section — Share titles of books you've read that are relevant to leadership, management, or your industry. Reading books in these areas shows your commitment to ongoing learning and self-improvement.

Tailoring your resume to include these sections can give recruiters a better understanding of your qualifications and personality. These elements offer insights into how you manage teams, solve problems, or engage with the community, all essential traits for a general manager.

Pair your general manager resume with a cover letter

A cover letter is a brief but important document that you send along with your resume when applying for a job. It introduces you to the employer, highlights your qualifications, and explains why you are a good fit for the position. A well-crafted cover letter can help the applicant stand out by showing their personality, and attention to detail, and ability to communicate effectively.

For a general manager position, your cover letter should focus on leadership skills, experience in managing teams, and your strategic vision for the company. Highlight specific achievements, such as improving operations or increasing revenue, to demonstrate your impact. Explain how your experience aligns with the company's goals and values, and illustrate your problem-solving abilities.

Ready to create an eye-catching cover letter? Use Resume Mentor's cover letter builder for an easy and efficient experience. Export your cover letter as a PDF to protect its content and formatting, ensuring it always looks professional.

Daniel Anderson

Indianapolis, Indiana

+1-(234)-555-1234

help@resumementor.com


Dear Hiring Manager,

I am impressed by your company's commitment to sustainability and community engagement, values that resonate deeply with my own professional ethos. I am eager to bring my extensive leadership experience in innovative talent management and my strategic vision to your team.

While serving as Deputy General Manager at the National Park Service, I spearheaded a strategic talent management plan that improved employee retention rates by 20% over three years. This initiative not only enhanced workplace satisfaction but also translated into significant operational efficiencies. My approach involved mentoring departmental heads and fostering a culture of continuous improvement, resulting in increased employee engagement and productivity.

I would welcome the opportunity to further discuss how my background, skills, and achievements align with your company's goals. Please feel free to contact me to schedule an interview at your earliest convenience. Thank you for considering my application.

Sincerely,

Daniel Anderson

General Manager
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