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General Manager Resume Examples & Writing Tips for 2025

By Silvia Angeloro

Jul 18, 2024

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12 min read

Looking to secure your next GM position? General Manager resume examples with expert tips on highlighting your achievements.

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General managers bridge the gap between strategic vision and operational execution. Chances are, you’ll wear many hats in your professional life. From driving organizational growth to dealing with day-to-day operations, you have to handle a diverse range of tasks. So, how can you showcase your talents?

When creating your GM resume, a common pitfall is making it either too broad (and failing to highlight the impact of your leadership) or too detail-oriented. You need to find the perfect balance.

In this guide, we’ll show you how to get it just right. We’ve got a selection of tailored examples, actionable advice, and tips to help you illustrate your strategic achievements and operational excellence.

Key takeaways

  • Focus on demonstrating leadership, strategic planning, and operational management skills, while incorporating metrics to showcase revenue growth, cost reduction, and team management success.
  • Highlight your financial impact with specific examples, using metrics to demonstrate your contributions, and underline your expertise with accounting software like QuickBooks or Xero.
  • Use the STAR method to focus on individual contributions and tangible results in your work experience, avoiding general terms and emphasizing your direct impact.
  • Keep your resume concise and skimmable, focusing on clarity and brevity to make a strong impression within seconds.
  • Tailor your resume format and sections to the job you're applying for, including relevant skills, education, and certifications—making sure your resume speaks directly to the position's requirements.

How to use this General Manager resume guide

This guide is tailored to help general managers create resumes that showcase their leadership, strategy, and operational expertise.

With tools, tips, and examples specific to your role, you’ll be equipped to stand out in a competitive job market. Follow these steps to make the most of this resource, and consider streamlining your process with our resume builder for a polished and professional finish.

  • Begin with the introduction to understand the guide's framework.
  • Examine the key takeaways to grasp essential strategies.
  • Navigate through the guide using the section-by-section layout, focusing on leadership and management skills.
  • Utilize our resume builder to craft a resume that highlights your managerial experience.
  • Analyze real-world examples of successful general manager resumes.
  • Concentrate on tips and highlights that enhance leadership qualities and operational efficiency.
  • Customize your resume to demonstrate your impact on previous organizations for maximum effect.
  • Consult trusted resources recommended in our guide to deepen your understanding of effective management resumes.
  • Implement the strategies you’ve learned to refine your resume continually.
  • Regularly save and update your resume to reflect your latest achievements and roles.

With this guide and our resume builder, you’ll have all the tools to craft a resume that illustrates your strategic and operational leadership. Ready to get started? Dive into the first section and take a step closer to your next leadership role!

What to focus on when writing your General Manager resume

Your general manager resume should instantly convey your leadership, strategic planning, and operational management skills. It should highlight your ability to oversee daily business activities, improve overall business functions, and ensure compliance with regulations.

To boost impact, include metrics showcasing revenue growth, cost reduction, and team management success. Incorporate specific achievements, leadership roles, and problem-solving examples as well.

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Highlight your financial impact as a GM

Successful GMs have their finger on the financial pulse. Accuracy is everything. Underline examples that show off skills when it comes to business finances. Wherever possible, use numbers to back up your points. This approach lets the hiring manager know what they can expect from you.

PRO TIP

Focus on the impact you had on business finances. Wherever possible, highlight how you specifically improved the company’s budgeting. You can do this using statistics and drawing a clear line between your actions and the result they had.

For example, you might write:

“Introduced a more efficient operational system in Q2, leading to 5% lower departmental overheads in Q3 and beyond.”

Show you’re an accounting software whiz

Are you ahead of the game when it comes to software? Don’t be afraid to shout about it. Recruiters are always looking for professionals with the best technological skills. Software like QuickBooks, Xero, and Freshbooks are common across industries. Be clear about which of these you’ve used.

PRO TIP

Do you have any qualifications to support your claims? For example, you can get a qualification in QuickBooks directly from the software provider, Intuit. If you’ve completed one of these certificates, you might want to add it to your education on your resume.

Spotlight your individual contributions

One of the mistakes that all too many GMs make is failing to emphasize the impact of their work. Avoid talking in general terms about the company, and instead focus on what you did to improve it. You can use the STAR Method to do this.

That means following the below structure:

  • Situation: What was the situation you were faced with at work?
  • Task: What task did you have to complete as a result of this?
  • Action: What action did you take?
  • Result: What were the tangible results of your action (with metrics)?

Keep things short and sweet

As a general manager, you might have a wealth of experience you want to share. However, recruiters spend around seven seconds reviewing each new resume. For that reason, keep things concise. Avoid including large paragraphs of text and instead use a skimmable format.

PRO TIP

Don’t use three words when you could use one! When writing your resume, always use concise phrases that get to the point. Long, rambling sentences are unlikely to grab the reader’s attention.

Use as few words as possible to get your point across clearly!

How to choose the right resume format

For a general manager resume, the best format is the reverse-chronological format. It highlights your most recent experience first, which is crucial for showcasing your career progression.

There are few exceptions to this rule. However, there’s one instance when you might use a functional resume format instead.

If you’ve held GM positions in a range of industries, it can make your resume look erratic. Streamline it by adopting a functional format and grouping positions by your skill set.

What resume font should you use as a general manager?

Using modern fonts like Rubik or Montserrat instead of the outdated Arial or Times New Roman adds a contemporary touch.

How should you save your resume file?

Always save your resume as a PDF to ensure the formatting stays consistent.

How large should your resume margins be?

Keep margins between 0.5 to 1 inch to maintain readability.

How can I improve the readability of my GM resume?

Clear section headings improve readability for both humans and Applicant Tracking Systems (ATS).

What to include in your resume header

Your resume header is like your business card—it includes your name, job title, and contact details.

Here’s a quick rundown of what it needs to provide:

  • Your name: Add your first and last name. Nicknames are fine, so long as it’s used in a professional environment.
  • Job title: Make sure it’s the same as the role you’re applying for.
  • Contact details: List your email address and business phone number.
  • Location: Next, add your location and whether you’re willing to relocate.

These are the basics. If your LinkedIn profile is up to date and will benefit your application, hyperlink it in your resume header. However, if it’s not exactly impressive, leave it out.

MICHAEL SMITH
General Manager
(310) 555-12XX
michael.smith@example.com
Los Angeles, CA

How to write a resume summary

Your resume summary is likely the first thing a hiring manager will read. So, crafting an engaging general manager summary is a must. It requires a unique blend of concise language and powerful details.

If you’ve ever worked on an elevator pitch, this statement is strikingly similar. It boasts your career highlights and accomplishments to date.

Not sure what to include? Here are some ideas:

  • Your most impressive achievements plus metrics to back them up.
  • Job-specific skills that make you stand out from other applicants.
  • Action words that convey your accomplishments and leadership.

Don’t make the mistake of using the same resume summary for every application. Instead, tailor yours to meet the unique requirements of the position you’re applying for.  

Summary
Accomplished general manager with over 10 years of experience leading cross-functional teams and driving business growth. Successfully managed a portfolio of projects that increased revenue by 25% year-over-year, while reducing operational costs by 15%. Proven ability to streamline processes, enhance customer satisfaction, and cultivate high-performing teams. Expertise in strategic planning, budget management, and organizational development. Adept at fostering relationships with stakeholders and leading change management initiatives that improve efficiency and productivity.

Boasting clear statistics and specific skills, the above resume summary example perfectly illustrates the candidate’s suitability for the job. Use a similar style when writing your GM summary.

How to write a quantifiable resume experience section

Sharing your work experience on a resume doesn’t need to be difficult. Use the reverse chronological order again—listing your most recent position at the top of the section. Include up to 10-15 years of work experience. Any more than that is unnecessary. Only detail jobs relevant to the position you're seeking.

PRO TIP

Tailor each entry to match the job you’re applying for, focusing on achievements rather than duties. Aim to show the hiring manager exactly how your general manager experience aligns with the demands of the vacancy.

Start by listing the main details about the role. That’s the company name, location, job title, and dates of employment. Below that, include bullet points stating your achievements—always try to show how your actions as a general manager positively impacted the business as a whole.

Experience
General Manager
GlobalTech Solutions
Chicago, IL
  • Led a team of 50+ employees, driving operational efficiency improvements that reduced production costs by 20% annually.
  • Developed and implemented a new product strategy that resulted in a 35% increase in sales within the first year.
  • Optimized supply chain processes, improving on-time delivery performance by 15%, leading to higher customer satisfaction scores.
  • Managed a $10M budget, consistently meeting financial targets while achieving a 10% reduction in overhead costs.

The bullet points in the above example are clear and straight to the point. Each one demonstrates leadership in cost reduction, sales growth, process optimization, and financial management.

The inclusion of metrics—such as “$10M budget” and “20% annually”—clearly show the impact the candidate had. Additionally, words like “optimized” and “developed” highlight the candidate’s central role in each achievement.

General Manager resume experience samples

Looking for some inspiration? Check out our top general manager resume experience samples below:

Achievement-focused sample

It’s all about the bottom line. Highlight your most impressive accomplishments that you believe set you apart. Think awards, recognitions, or successful initiatives you've led. As always, provide concrete examples and quantifiable results wherever possible.

Experience
General Manager
Pinnacle Enterprises
San Francisco, CA
  • Spearheaded the company's largest product launch, which generated $5M in revenue within the first six months and earned the 'Excellence in Innovation' award.
  • Awarded 'Manager of the Year' for achieving a 30% increase in customer satisfaction scores and improving employee retention by 25%.
  • Led a cross-departmental initiative to streamline operations, resulting in a 20% reduction in operational costs and a 15% improvement in project delivery timelines.
  • Recognized for outstanding leadership in guiding the company through a major digital transformation, improving online sales by 40% year-over-year.

Project-focused example

If you’ve spearheaded a ton of projects, you’ll want to shout about them. Clearly outline how you led a team toward success. Share your experience in leading or managing significant projects, detailing the project scope, your role, and any notable outcomes.

Experience
General Manager
Innovative Solutions Group
Austin, TX
  • Led the development and launch of a new customer relationship management (CRM) platform, increasing customer engagement by 40% and improving sales conversion rates by 25%.
  • Directed a company-wide supply chain optimization project, resulting in a 15% reduction in operational costs and a 20% improvement in delivery time efficiency.
  • Championed the introduction of an employee wellness program, reducing turnover by 18% and boosting employee satisfaction scores by 30% within the first year.
  • Managed a comprehensive market expansion project, overseeing the opening of three new regional offices, which contributed to a 35% increase in market share in the first 18 months.

Industry-specific focused example

What’s your specialism? If you’ve worked in a specific industry for your entire career and are applying in that field, align your experience accordingly. Your experience should reflect an understanding of industry-related specifics. Highlight your expertise and accomplishments within the sector.

Experience
General Manager
SteelTech Industries
Detroit, MI
  • Led a plant-wide automation initiative that resulted in a 30% increase in production efficiency, cutting downtime by 18% and reducing labor costs by 20%.
  • Spearheaded the implementation of lean manufacturing principles across multiple production lines, reducing waste by 25% and improving product quality by 15%.
  • Oversaw a $15M facility expansion project, successfully increasing production capacity by 40%, which contributed to a 22% growth in annual revenue.
  • Directed the launch of a new product line, coordinating cross-functional teams and managing a budget of $5M, leading to a 50% increase in new customer acquisition within the first year.

Listing your skills on your resume

General managers typically have a diverse skill set. Your talents will range wildly from “leadership” to “operations management.” When choosing what skills to put on a resume, consider the demands of this specific GM position. Oftentimes, you can find the required skills in the original job advert.

Be specific in the talents you have. Skills and strengths act as resume keywords, making it easier for employers to quickly see what you excel in. Using these keywords helps your resume get noticed, especially by ATS.

Avoid using generic terms here. When you’re writing about your skills, it pays to pinpoint your most unique attributes. Where possible, mention software you can use such as the Oracle NetSuite or Microsoft Dynamics 365. These will instantly stand out on your GM resume.

Skills
Leadership and People Management
Team Leadership
Conflict Resolution
Coaching and Mentorship
Strategic Thinking
Visionary Planning
Problem Solving
Decision Making
Financial Acumen
Budgeting
Cost Control
Oracle NetSuite
Operations Management
Process Improvement
Supply Chain Management
Project Management
Communication Skills
Effective Communication
Negotiation
Public Speaking
Customer Focus
Customer Relationship Management
Customer Retention
Brand Building
Change Management
Adaptability
Crisis Management
Innovation
Time Management and Prioritization
Task Management
Meeting Deadlines
Multitasking
Networking and Relationship Building
Stakeholder Management
Vendor Relations
Industry Networking
Data Analysis and Business Intelligence
Data-Driven Decisions
Performance Metrics
Market Analysis


Best hard skills to feature on your General Manager resume

Hard skills are central to any general manager role. Choose competencies you’ve found in the job advert or any unique to your training. Focus on the skills that deliver solid results—i.e. financial management, data analysis, and software proficiency. For the latter, be sure to highlight the programs you can use to a high level.

Hard Skills
Financial Management
Budgeting
Forecasting
Cost Control
Profitability Analysis
Financial Reporting
Project Management
Project Planning
Resource Allocation
Risk Management
Timeline Management
Budget Oversight
Operations Management
Supply Chain Optimization
Process Improvement
Inventory Management
Logistics Coordination
Data Analysis and Business Intelligence
Data-Driven Decision Making
Performance Metrics
Market Analysis
Business Analytics Tools
Software Proficiency
CRM Software
ERP Systems
Microsoft Excel
Data Visualization Tools
Project Management Software
Strategic Planning and Analysis
Market Research
Competitive Analysis
SWOT Analysis
Business Forecasting
Risk Assessment
Compliance and Regulatory Knowledge
Legal Compliance
Health and Safety Regulations
Industry Standards
Environmental Regulations

Best soft skills to feature on your general manager resume

Whatever your management level, you need your fair share of interpersonal skills. That’s where your soft skills come into play. Make it clear that you can inspire and motivate your team to get the job done effectively.  

Soft Skills
Leadership and Collaboration
Emotional Intelligence
Team Building
Conflict Resolution
Communication
Active Listening
Persuasive Communication
Public Speaking
Problem-Solving
Analytical Thinking
Creative Solutions
Critical Thinking
Adaptability
Resilience
Flexibility
Crisis Management
Decision-Making
Strategic Thinking
Data-Driven Decisions
Risk Assessment
Interpersonal Skills
Empathy
Negotiation
Relationship Building
Time Management
Prioritization
Delegation
Meeting Deadlines
Motivational Skills
Inspiring Teams
Mentorship
Driving Performance

Education on resume

Now show off your academic background and qualifications. This section should be skimmable while packing a load of information. Including your GPA can be beneficial if it’s above 3.5. Displaying honors like 'cum laude' can highlight your academic excellence. To show a degree correctly, write the degree name, institution, location, and year graduated.

Don’t limit the education on your resume to degrees. List professional certifications, online courses, and any other forms of education. Add certificates in specific software—such as a Certified Project Management Professional (PMP) award.

Education and Certifications
Master of Business Administration (MBA)
Harvard Business School
Cambridge, MA
GPA
3.9
/
4.0
Bachelor of Science in Business Administration
University of California, Berkeley
Berkeley, CA
GPA
3.8
/
4.0
Certified Project Management Professional (PMP)
Project Management Institute
Certified in Microsoft Dynamics 365
Microsoft
Certified ScrumMaster (CSM)
Scrum Alliance

Extra sections to include in your General Manager resume

Creating a compelling resume for a general manager position can propel you above other candidates by showcasing your comprehensive qualifications. Including diverse sections that highlight more than just your job experience can provide a holistic picture of who you are, making you a more attractive candidate.

Language section

Do you speak a second or even third language? List languages you speak fluently or conversationally—language skills can be useful for companies with international operations. Displaying language abilities shows adaptability and cultural awareness. It’s ideal when applying to multinationals.

Languages
Spanish
Native/Fluent
French
Professional Proficiency

Hobbies and interests section

Want to add some color to your general manager resume? Include interests that reflect leadership, strategic thinking, or team activities. Make sure that each interest aligns with your managerial role. Engaging hobbies can highlight your well-rounded personality and stress management methods.

Hobbies and Interests
Traveling
Exploring new cultures, cuisines, and destinations to gain fresh perspectives and broaden horizons.
Cooking
Experimenting with new recipes and perfecting culinary skills as a personal hobby and passion for food.
Photography
Capturing moments and landscapes, with a focus on both nature and urban settings, to tell stories through images.
Fitness & Wellness
Maintaining a healthy lifestyle through activities like yoga, hiking, and mindfulness practices.
Leadership Development
Constantly seeking ways to improve leadership skills, whether through reading, workshops, or engaging with other leaders in various fields.

Volunteer work section

Looking for a simple way to bolster your work experience? Mention any volunteer roles you’ve undertaken, especially those that demonstrate leadership or organizational skills. Volunteering displays community involvement and a sense of responsibility.

Volunteer Experience
Board Member
Local Chamber of Commerce
Seattle, WA
  • Provided strategic guidance to foster economic development in the community.
  • Organized annual business summits that attracted over 500 local entrepreneurs.
Mentor
Nonprofit Leadership Alliance
Chicago, IL
  • Mentored aspiring nonprofit leaders in strategic planning and operational efficiency.
  • Helped mentees secure $150,000 in grants through targeted fundraising strategies.
Volunteer Coordinator
Habitat for Humanity
Austin, TX
  • Led volunteer teams in constructing homes for low-income families.
  • Streamlined volunteer onboarding process, reducing preparation time by 30%.

PRO TIP

Tailoring your resume to include these sections can give recruiters a better understanding of your qualifications and personality. These elements offer insights into how you manage teams, solve problems, or engage with the community, all essential traits for a general manager.

Conclusion

Writing a persuasive general manager resume doesn’t have to be hard. Use the advice we’ve shared in this guide to create a balance, showcasing your operational skills and the impact you’ve had. Wherever possible, align your application with the demands of the vacancy. That will put you in the best possible position and could significantly increase your odds of landing an interview.

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