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Office Manager Resume Examples

By Silvia Angeloro

Jul 18, 2024

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12 min read

Optimize your office manager resume with these tips: Unlock your full potential and transform your career path by mastering the essentials of resume writing. With our guide, you'll be the key to managing any office.

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Creating an impressive office manager resume can be a daunting task. You juggle many responsibilities, but capturing that on paper isn’t easy. You might wonder how to showcase your multitasking skills or highlight your leadership abilities effectively. Plus, matching your diverse skills with what employers are looking for can feel overwhelming. Striking the right balance between professionalism and personality is tricky. This guide is your key to overcoming those challenges and crafting a resume that stands out.

Choosing the right resume template can make all the difference. First impressions matter, and a well-organized, clean format instantly sets a professional tone. It makes your skills and experience easy to read and shows attention to detail — a crucial quality for any office manager. Investing time in selecting the perfect template ensures your resume isn’t just another document but a powerful tool that speaks volumes about your capabilities.

Explore our resource of over 700 resume examples to help you create a standout resume!

Key Takeaways

  • Choosing the right resume template is crucial as it sets a professional tone and highlights attention to detail.
  • Essential sections for an office manager resume include Contact Information, Professional Summary, Work Experience, Skills, Education, and Certifications.
  • Focus on achievements and quantify your successes, using action words to demonstrate impact and improvements.
  • Include both hard and soft skills, using clear, specific terms to pass applicant tracking systems and grab employers' attention.
  • Adding sections like Certifications, Volunteer Work, or a Language section can provide a more complete picture of your qualifications.

What to focus on when writing your office manager resume

An office manager resume should clearly convey your ability to oversee administrative functions, manage office operations, and support staff to ensure a smooth work environment. Emphasize skills in organization, communication, and problem-solving, as well as a track record of improving office procedures and efficiency.

To enhance your resume's impact, consider including:

  • Specific achievements like cost savings or process improvements.
  • Proficiency in office management software.
  • Examples of team leadership and staff coordination.

By highlighting these elements, recruiters will see your potential to significantly benefit their organization.

Must have information on your office manager resume

When crafting your office manager resume, there are essential sections that you should include to make a strong impression.

  • Contact Information
  • Professional Summary
  • Work Experience
  • Skills
  • Education
  • Certifications

In addition to these must-have sections, consider adding Sections for awards, professional affiliations, or volunteering to further highlight your qualifications. These additional elements can help set you apart from other candidates.

Which resume format to choose

For an office manager resume, the best format is the reverse-chronological one as it highlights your experience and career progression. Use modern fonts like Rubik and Montserrat instead of outdated ones like Arial and Times New Roman for a fresh, professional look. Always save your resume as a PDF to keep the formatting intact. Margins should be 1 inch on all sides to ensure readability and prevent clutter. Clear section headings, like "Experience" and "Skills," are critical for ATS as they help parse your information correctly.

Your office manager resume should have the following sections:

  • Contact Information
  • Professional Summary
  • Work Experience
  • Skills
  • Education
  • Certifications
  • Achievements
  • References

Resume Mentor's free resume builder takes care of all these details for you, making the process seamless.

How to write a quantifiable resume experience section

When crafting your resume's experience section as an office manager, you want to focus on structure and clarity. Start with your most recent job and work backward, keeping it in reverse chronological order. Aim to go back around 10-15 years, unless you have highly relevant earlier experience. Include job titles such as Office Manager, Administrative Manager, and similar roles. Tailor each bullet point to highlight achievements that fit the job you're applying for. Use strong action words like "led," "managed," "improved," and "implemented."

Ensure every bullet point focuses on achievements using numbers whenever possible to quantify your success. This shows the impact you had rather than just listing your tasks. Avoid overly formal language and aim for clear, simple words that anyone can understand.

Now, let's see two examples. The first will be a poorly written experience section, followed by a much more effective one:

Office Manager Experience
Office Manager
ABC Corp
New York, NY
Company Description
  • Managed office supplies and equipment
  • Handled office correspondence and communication
  • Oversaw administrative staff
Office Assistant
XYZ Ltd.
Boston, MA
Company Description
  • Assisted office manager with daily tasks
  • Handled phone calls and visitor inquiries
  • Maintained office records

This experience section is poorly written because it lists duties, not achievements. It has vague descriptions without quantifiable successes. There’s a lack of action-oriented words and no mention of any impact or improvements made in those roles.

Now, here's an improved version.

Office Manager Experience
Office Manager
ABC Corp
New York, NY
Company Description
  • Boosted office efficiency by 20% through workflow optimization
  • Reduced operational costs by 15% by renegotiating vendor contracts
  • Implemented a new filing system, improving document retrieval time by 30%
Office Assistant
XYZ Ltd.
Boston, MA
Company Description
  • Enhanced scheduling efficiency leading to 10% fewer missed appointments
  • Revamped office inventory system, cutting supply costs by 12%
  • Streamlined communication channels, reducing response times by 25%

This example focuses on achievements and quantifies your successes. The action words like "boosted," "reduced," and "implemented" show clear, impactful actions. The described outcomes demonstrate how you made a real difference in each role, making this a superior example.

Office manager resume experience examples

Ready to organize your resume with dazzling office manager experience? Well, you're in the "write" place! Let's get down to business, showcasing your amazing skills and experience in a way that will make recruiters say, "Office manager material!"

Achievement-focused

Highlight specific achievements that showcase your excellence in your field. Mention awards, recognitions, or significant milestones that reflect your value.

Work Experience

Office Manager

ABC Corp

Jan 2018 - Dec 2022

  • Received 'Employee of the Year' accolade for outstanding performance
  • Increased team productivity by 25% through effective workflow redesign
  • Reduced office supply expenses by 15% through strategic vendor negotiations

Skills-focused

Showcase the range of skills you possess, emphasizing those most relevant to an office manager role, such as multitasking, communication, and organizational skills.

Work Experience

Executive Office Manager

XYZ Inc

Mar 2016 - Feb 2021

  • Expertly managed multiple schedules and coordinated meetings for senior executives
  • Developed and maintained filing systems to streamline office operations
  • Executed clear and efficient communication across a diverse team

Responsibility-focused

Detail the responsibilities you were entrusted with, illustrating your reliability and capacity for managing various tasks simultaneously.

Work Experience

Operations Office Manager

123 Enterprises

Sep 2015 - Aug 2020

  • Oversaw daily office operations including staff supervision and office logistics
  • Implemented and enforced company policies and procedures
  • Coordinated and scheduled client meetings and company events

Project-focused

Describe specific projects you have led or contributed to, showing your ability to manage and execute initiatives successfully.

Work Experience

Senior Office Manager

DEF Solutions

Jun 2017 - Present

  • Led a renovation project that modernized office space, enhancing employee satisfaction
  • Spearheaded the implementation of a new CRM system, improving client management
  • Coordinated a company-wide training program that boosted overall efficiency

Result-focused

Focus on the outcomes of your efforts, noting measurable successes and their impact on the overall organization.

Work Experience

Administrative Office Manager

GHI Global

Jan 2019 - Oct 2021

  • Improved customer satisfaction ratings by 20% through enhanced front-office procedures
  • Increased office efficiency by 30% by introducing automated processes
  • Reduced employee turnover by 10% by fostering a positive work environment

Industry-specific focus

Tailor your experience to highlight your knowledge or expertise within a specific industry, showing relevance to the field.

Work Experience

Healthcare Office Manager

HealthCare LLC

Apr 2016 - May 2020

  • Managed patient records and ensured compliance with healthcare regulations
  • Coordinated with medical staff to streamline patient appointment scheduling
  • Implemented electronic health records (EHR) system to improve data access

Problem-Solving focused

Showcase your ability to tackle and resolve workplace challenges, emphasizing critical thinking and solution-focused approaches.

Work Experience

Problem-Solving Office Manager

Solutions Hub

Feb 2017 - Jul 2021

  • Resolved internal communication breakdowns by introducing a centralized communication tool
  • Mitigated office space issues by designing flexible workstations
  • Addressed scheduling conflicts with an advanced booking system

Innovation-focused

Emphasize your ability to bring innovative ideas to life, driving improvement and modernization within the office environment.

Work Experience

Innovative Office Manager

FutureTech Co

Jan 2020 - Dec 2022

  • Introduced a paperless office initiative, saving substantial costs and reducing waste
  • Developed a remote work policy that maintained productivity during global disruptions
  • Implemented a cutting-edge office management software improving task tracking

Leadership-focused

Illuminate your leadership abilities, showcasing how you have directed teams and inspired others to achieve their best.

Work Experience

Team Lead Office Manager

LeadWay Ltd

Aug 2015 - Oct 2020

  • Led a team of 10 administrative staff, ensuring seamless office operations
  • Mentored junior employees, fostering professional growth and development
  • Conducted regular team meetings to align goals and strategies

Customer-focused

Highlight your dedication to customer service and your ability to enhance client satisfaction and relationships.

Work Experience

Customer Service Office Manager

Client First Group

Jun 2016 - Present

  • Streamlined customer service protocols, increasing satisfaction scores by 15%
  • Developed a customer feedback system to continually improve service quality
  • Trained staff on handling customer concerns efficiently and courteously

Growth-focused

Illustrate how your actions have contributed to the growth and development of your company or department.

Work Experience

Growth Office Manager

Growth Tech

May 2017 - Nov 2021

  • Expanded office operations, supporting a 50% increase in team size
  • Launched new branch offices, ensuring consistent operational excellence
  • Implemented onboarding processes that enhanced new hire integration

Efficiency-focused

Detail how you have improved operational efficiency, reducing wasted time and resources within your office environment.

Work Experience

Efficiency Office Manager

Streamlined Operations Inc.

Mar 2018 - Jul 2022

  • Optimized office layouts, reducing commuting time between departments
  • Introduced digital tools that cut administrative time by 40%
  • Standardized procedures that improved overall office efficiency and accuracy

Technology-focused

Show your aptitude for incorporating and managing office technologies to streamline operations and enhance productivity.

Work Experience

Tech-savvy Office Manager

InnoTech Solutions

Feb 2019 - Oct 2022

  • Implemented cloud-based document management systems enhancing collaboration
  • Introduced automated office scheduling tools, improving time management
  • Trained staff on utilizing office software for increased productivity

Collaboration-focused

Explain how you have fostered collaboration and teamwork within the office to achieve common goals and improve workplace morale.

Work Experience

Collaborative Office Manager

TeamWork Corp.

Nov 2016 - Dec 2020

  • Facilitated cross-department team-building activities, enhancing collaboration
  • Organized regular inter-departmental meetings to ensure goal alignment
  • Implemented shared project management tools to track team progress

Training and Development focused

Highlight your efforts in training and developing staff, ensuring they possess the skills and knowledge for their roles.

Work Experience

Training and Development Office Manager

SkillUp Inc.

Jun 2015 - Aug 2020

  • Developed comprehensive training programs for new employees
  • Coordinated ongoing professional development workshops
  • Mentored staff to enhance their skills and performance

Write your office manager resume summary section

Writing the summary section for your office manager resume is about clearly presenting your value to potential employers. Focus on your skills, experience, and accomplishments that make you stand out. Describe yourself using powerful words that highlight your efficiency, organizational skills, and leadership qualities.

Here's how you might start. Think of the summary section as a brief but impactful introduction. You want to spark interest right away. This means being clear, specific, and brief. Highlight your top skills, key experiences, and significant achievements.

There is a key difference between a resume summary, objective, profile, and summary of qualifications. A resume summary provides a snapshot of your experience and skills. A resume objective states your career goals. A resume profile offers a more extended look at your experience and achievements. A summary of qualifications is a bulleted list of your key skills and experiences.

Now, here are two examples of resume summaries for the role of an office manager. Compare them and see what works and what doesn't.

SUMMARY
I am an office manager with many years of experience in various tasks. I am good at using office equipment and can handle multiple tasks at once. I am looking for a job where I can grow and learn new skills.

The first summary example doesn't work well. It lacks specific details about your skills and experience. Phrases like "many years" and "various tasks" are too vague. It also doesn't explain how you can add value to the employer. Avoid using generic terms and keep the focus on achievements and specific abilities.

SUMMARY
Experienced office manager with over 10 years in handling administrative tasks, coordinating teams, and improving office efficiency. Proven ability to streamline office processes, reducing overhead costs by 20%. Skilled in using office software and managing staff schedules.

The second example is effective. It includes specific numbers to show your achievements, such as reducing costs by 20%. It clearly lists your key skills like handling administrative tasks and coordinating teams. This summary helps potential employers quickly see the value you offer. Use specific examples and metrics to make your summary stand out.

Listing your office manager skills on your resume

When writing your skills section for an office manager resume, you can either create a standalone section or weave your skills into other sections like experience and summary. Your strengths and soft skills should showcase your personal qualities, such as leadership and communication. Hard skills are the specific, teachable abilities or knowledge needed to perform your job duties effectively, such as proficiency in certain software or project management techniques.

Skills and strengths are crucial as they serve as resume keywords, helping your resume get noticed by applicant tracking systems (ATS) and hiring managers. Including industry-specific keywords can increase the chances of your resume being selected for further review.

Skills
Project Management
Office Administration
Microsoft Office Suite
Budget Management
Schedule Coordination
Data Entry
Customer Service
Team Leadership

The foregoing skills section is strong because it lists relevant abilities that are crucial for an office manager role. It is concise, easy to read, and covers a broad range of required skills, from project management to customer service. Using clear and specific terms helps your resume get past screening software and grabs the attention of employers looking for specific expertise.

Best hard skills to feature on your office manager resume

Office managers need hard skills that demonstrate their ability to handle specific tasks required for the job. These skills should communicate your technical proficiency and capacity to oversee daily office operations effectively.

Hard Skills

  • Project Management
  • Office Administration
  • Microsoft Office Suite
  • Budget Management
  • Schedule Coordination
  • Data Analysis
  • Inventory Management
  • Database Management
  • HR Procedures
  • Event Planning
  • Accounting and Bookkeeping
  • Document Management
  • IT Troubleshooting
  • Reporting and Analytics
  • Vendor Management

Best soft skills to feature on your office manager resume

Office managers should have soft skills that show their interpersonal abilities and adaptability in various situations. These skills illustrate your capacity to communicate effectively and manage a team.

Soft Skills

  • Leadership
  • Communication
  • Time Management
  • Problem-Solving
  • Organizational Skills
  • Flexibility
  • Attention to Detail
  • Teamwork
  • Stress Management
  • Customer Service
  • Multitasking
  • Negotiation
  • Conflict Resolution
  • Decision-Making
  • Relationship Building

How to include your education on your resume

An education section is an important part of your resume, especially when applying for an office manager position. This section should be tailored to the job you are applying for, meaning that any irrelevant education should not be included.

To list your degree, include the title of the degree, the name of the institution, its location, and the dates attended. If your GPA is impressive, mention it; otherwise, it's best to omit it. Highlight any cum laude honors directly following your degree title to showcase your academic achievement.

Here’s an example of a poorly written education section:

Education
Associate Degree in Music
Community College of the Arts

This education section is poorly written because it includes an irrelevant degree and a low GPA that does not align with the office manager role.

A well-written education section example:

Education
Bachelor of Business Administration, cum laude
University of Illinois at Chicago
GPA
3.8
/
4.0

This example is good because it lists a relevant degree, mentions the cum laude honor, and includes an impressive GPA, which all align well with the office manager role. This focused education section ensures that the candidate's academic background enhances their suitability for the job.

How to include office manager certificates on your resume

Including a certificates section in your office manager resume is important because it showcases your continued learning and specialized skills. List the name of the certificate to clearly inform employers what you have achieved. Include the date you received the certificate to indicate how current your qualifications are. Add the issuing organization to show the credibility of the certificate. Certificates can also be included in the header for quick visibility. For example, if you have a PMP certification, you could write "John Doe, PMP, Office Manager."

Certifications
Certified Office Manager (COM)
International Association of Administrative Professionals (IAAP)
Project Management Professional (PMP)
Project Management Institute (PMI)

This example is good because it lists certificates relevant to an office manager role, which are well-recognized and show expertise. By including "Certified Office Manager (COM)" and "Project Management Professional (PMP)", it highlights skills important for managing office tasks and leading projects. The issuing organizations, such as IAAP and PMI, are credible and respected, adding value to these certificates. This format is clean and easy to read, which helps to make a strong impression on potential employers.

Extra sections to include in your office manager resume

Crafting a standout resume as an office manager requires more than just listing your job duties and achievements. Including sections that showcase your full range of skills and experiences can make you a more attractive candidate.

  • Language section — Highlight proficiency in multiple languages to show your ability to communicate with diverse teams and clientele.
  • Hobbies and interests section — Display your personality and indicate that you have well-rounded, diverse interests, which can help you connect with colleagues.
  • Volunteer work section — Demonstrate your commitment to the community and your ability to take initiative outside of work obligations.
  • Books section — Mentioning books you’ve read related to your industry or self-improvement can reflect your dedication to personal growth and staying informed.

Adding these sections to your resume can offer a more complete picture of who you are as a candidate. They humanize you, showing that you are more than just your job titles and work history. This can make you more memorable to hiring managers and help you stand out in a competitive job market.

Pair your office manager resume with a cover letter

A cover letter is a brief document that accompanies your resume when applying for a job. It introduces you to the employer, highlights key aspects of your background, and explains why you are a perfect fit for the position. A well-crafted cover letter can not only grab the hiring manager's attention but also provide context that your resume alone might not convey.

For an office manager position, your cover letter should focus on your organizational skills, attention to detail, and experience with administrative tasks. It should also highlight your ability to manage a team, handle scheduling, and oversee office operations. Mention specific achievements, such as successful project management or improvements in office efficiency, to demonstrate your competency.

Use Resume Mentor's cover letter builder to craft a professional and polished cover letter with ease. The builder simplifies the process, ensuring your content is well-organized and impactful. Plus, exporting your cover letter as a PDF helps protect both your content and formatting, making sure it looks great when read by potential employers. Start your cover letter today and give your application the extra edge it needs!

Elijah Brown

Seattle, Washington

+1-(234)-555-1234

help@resumementor.com


Dear Hiring Manager,

I am eager to bring my extensive experience as an Office Manager to your esteemed company. I am particularly drawn to your commitment to fostering a collaborative work environment and your innovative approach to process improvement, which align with my professional values.

While managing a team of 8 administrative staff at AECOM, I spearheaded the implementation of a new process improvement initiative that reduced overhead by 30%. This achievement not only streamlined our workflows but also significantly boosted office efficiency, demonstrating my capability to enhance operational productivity.

I am looking forward to the opportunity to further discuss how my background, skills, and certifications align with the needs of your team. Thank you for considering my application, and I hope to schedule an interview to discuss how I can contribute to your continued success.

Sincerely,

Elijah Brown, Office Manager
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