Jul 18, 2024
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12 min read
Position yourself as a real leader with a resume that turns heads.
Rated by 348 people
The success of the office rests firmly on your shoulders. When things are going well, you’re the professional working tirelessly behind-the-scenes to make it happen. When things go wrong, you’re the person who has to step in and deal with crisis management.
As a savvy office manager, you need to wear many different hats. From admin support and supervising your staff to budget and facilities management, you quite literally do it all. But how can you convince a recruiter you have what it takes to succeed?
Sugaring your diverse skill set on your resume is never easy. As if that wasn’t enough to manage, you also need to tailor your resume for the position, get past the applicant tracking system (ATS), and show that you can achieve hard-hitting, tangible results.
Not sure where to start? You’ve come to the right place. In this guide, we’ll take a look at everything you need to know about writing an interview-winning office manager resume.
Key takeaways
Before we get started, let’s have a quick chat about this guide. We’ve shared a ton of advice on how to create an office manager resume including adaptable examples. But how can you make sure that you get the most out of this resume writing guide?
Check out our tips below to help you get started:
Drop your resume here or choose a file.
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Recruiters aren’t simply looking for office managers who can lead staff—although that’s a large part of your job. They also want to know that you can deal with the admin, keep track of the budget, and deal with any potential HR issues. It’s a tall order.
When writing your office manager resume, focus on specific achievements, office management software proficiency, and leadership examples. It’s not about just ticking the right boxes—your goal is to highlight the value you bring to the business.
Let’s take a look at the main angles you want to take here:
Your achievements speak for themselves. Whether you’ve effectively managed budgets, have a stellar staff retention rate, or increased productivity—these attributes will make you shine.
Don’t be afraid to brag about these resume accomplishments. They’ll set you apart from the crowd and make the hiring manager think twice about your application. Wherever possible, add solid metrics—such as statistics and numbers—to show the influence your work has had.
PRO TIP
Always think about the bottom line. Clear statistics that detail your impact make a big impression on the hiring manager. Include this in your summary or work experience section.
Let’s take a look at an example:
“Proven ability to reduce office expenses by 20% through budget optimization and dynamic vendor negotiations.”
Modern professionals need to be computer literate. But office managers have to take things one step further. To excel in this role, you’ll need to have experience using office management software. Include the software you can use in the skills section of your resume.
Once you’ve done that, mention the software or tools in your work experience section. When bullet-pointing your achievements, weave the names of the software into the text and add some much-needed context to them.
Check the job announcement and see if the recruiter has listed any “must-haves” there.
Here are some of the most in-demand manager software:
Office managers need to inspire the workforce. It’s your job to make sure that everyone understands their duties, stays on track, and hits their targets. That can be a tricky task. However, each manager has their own way of motivating the rest of the team.
Use your office manager resume as a chance to show off your leadership skills. Include anecdotes of any challenges you’ve faced and, ultimately, how you overcame them.
STAR method
Use the this method when sharing examples of your leadership skills.
Let’s break that down:
Here’s an example:
“Faced with inefficiencies due to outdated processes and lack of team coordination, I took the initiative to streamline office operations and improve productivity. I led a team of 10 administrative staff, implemented workflow automation tools, and introduced a new task delegation system to enhance efficiency. As a result, team productivity increased by 30%, processing errors decreased by 20%, and overall office operations became more organized and effective.”
Focus on the above approaches when writing your resume. But also pay close attention to the resume layout. Your document needs to be easy to read and skimmable.
If it’s hard for the reader to get the information they need, they’ll toss your resume on the trash pile. Choose a simple design that effortlessly highlights your biggest brags. Also include bullet points wherever you can.
Now you understand why the layout matters, let’s look into the right format.
The resume format simply means the structure of the document. There are three main options here: reverse-chronological, functional, and combination format.
If you’ve had a straightforward career, we recommend the reverse-chronological format. This starts with your most recent experience at the top of the page and works back in time. It’s what recruiters expect to see, and so it works best in most scenarios.
Of course, there are exceptions to this rule. If you have no direct work experience in the industry but have still worked as a manager, try a functional format. This approach groups your experiences by skills.
For most office managers, a reverse-chronological order works best.
No. Office managers don’t need to attach a headshot as part of their resume.
You should always save your resume as a PDF. Word Doc can be edited or changed after you’ve submitted it.
Bonus: PDFs look professional and you can be certain the formatting won’t change.
Don’t underestimate the power of white space. Resume margins should be between 0.5 to 1 inch.
Tempted to get creative with your resume font? It’s not worth the hassle.
Choose an accessible font for the hiring manager. Sans-serif fonts, like Arial and Rubik, are always a safe option.
While you can design your own resume using Word, it may not look very professional. It can be extremely fiddly to get right, too.
Luckily, our drag-and-drop resume builder is the answer. We have a wide range of resume templates to help you along the way.
You already know the basics—shall we get down to it? Let’s take a look at your header first.
Your resume header sits at the top of the document. It’s like a business card because it displays your basic details. Make sure that this is prominent and clear.
Here’s what to include:
Ready to talk about what makes you an ace office manager? Save it for your resume summary.
This short statement is usually the first thing that the hiring manager will read. You need to make it count. It’s not just about filling space—every word needs to add value.
Consider what your Unique Selling Proposition (USP) is. What is it that makes you better than other candidates? What do you have that they likely lack?
PRO TIP
Get creative with your words. Adopting direct, persuasive language is a sure-fire way to grab the reader’s attention. Resume action words can make your summary more impactful.
Don’t know where to start? Here are some key points you may want to include in your office manager resume summary:
Check the job advert before you write this statement. Aligning your summary with the company’s needs is a speedy way to get ahead of the competition.
Focusing on the staff retention rate and an admirable award makes this resume summary stand out. The hiring manager can quickly see what a talented candidate the professional is.
Listing your work experience on your resume is a must. But why stop there? This is the resume section where your past achievements can truly shine. Quantifying your accomplishments lets the hiring manager know what they can expect of you in the future.
Wondering how far back to go on your resume? We recommend no further than 10-15 years. While you may have worked in offices for longer than that, putting a ton of work experience on your resume can lead to problems, such as age discrimination.
For each position, write down the company name, location, your title, and the dates you were employed. Next, slide in some bullet points that cover your top accomplishments in the role.
Here’s an example:
With plenty of hard-hitting statistics and numbers, the above work experience section is a real winner. Whenever you can feature solid facts—do it.
Writing an interview-winning resume is all about focusing on your professional strengths. Unsurprisingly, you have several approaches to choose from.
Let’s take a look:
Are you a master at cutting costs? If you’ve lowered overheads for a company, that’s sure to dazzle the hiring manager. Be clear about how and where you managed to cut back.
Office managers have to be natural-born leaders. What makes you an amazing manager? Seize the opportunity to talk about your motivational approaches and techniques.
Do you have what it takes to shake up an office? If you’re in the business of saving failing departments, let the hiring manager know about it. Highlight your past wins here.
Knowing what skills to put on a resume is an art. Don’t just whack random skills onto the page and hope for the best. Instead, you’ll want to use a more targeted approach.
Return to the job announcement and take a peek at the core criteria. Chances are, you’ll find a bunch of “must-have” skills there to insert in this section.
Repeat the recruiter
Use the same language as the recruiter. When adding skills to your resume, match the wording from the advert—so long as it applies—and use it verbatim.
This approach is not only quick for grabbing attention but can also boost your ATS ranking.
Office managers need a selection of hard and soft skills. Hard skills are technical and apply directly to the job itself. Soft skills are more like traits that help you get the job done.
Here’s an example of a good skills section:
It’s likely that you have a diverse selection of hard skills. These are the technical skills and know-how you use every day when working as an office manager.
Think about the most in-demand resume competencies first. Include talents like knowing how to use certain software, accounting, and HR best practices.
Of course, you shouldn’t overlook soft skills—these are the interpersonal traits that allow you to work well with others. Examples include communication, time management, and organization.
Consider your personal work style and the skills you need to make things happen.
Every office manager needs some form of education on their resume, and you’re no different. Once again, you’ll need to use the reverse chronological order here.
Check the job announcement and see whether the recruiter has listed a degree as part of the core criteria first. You don’t need a degree for every managerial position. It depends largely on the industry you’re in as well as the specific company and the role. However, if you have one, showing it off is always a good move and can set you apart from the crowd.
Don’t have a degree? There are other ways to elevate your resume. For example, you can demonstrate your strong leadership skills, industry knowledge, and a track record of successful management. Think of ways that you might compensate here.
There are two types of education to cover:
You can add your college degree or high school education in this section. Your GPA can strengthen your case but don’t provide it if it’s below 3.5.
If you’ve gained any professional certifications in office management, place them front and center. This extra training shows that you’re committed to your chosen career path.
Prime examples include the Certified Administrative Professional (CAP) and Office Management Certification (OMC) certificates. List them clearly in your education section.
Here’s how that may look:
You’ve filled out the main resume sections—what should you do next? If you have space to spare, there are some additional sections you can add. Let’s check them out.
If you speak a second language, or even more than one, including a language section is a great idea. Don’t forget to note the proficiency level for each of the languages you speak.
What do you do when you’re not in the office? Talk about it by putting some hobbies on your resume. Showcase your main interests outside of work, but make sure they strengthen your case. Think about pastimes that make you a better people-person and manager.
Want to bolster your work experience? Creating a volunteer work section could be the answer. This looks similar to a standard work experience section, but with volunteer positions instead.
PRO TIP
Looking for a snappy way to make your resume stand out? Use a streamlined template that’s easy for the hiring manager to read. Remember to keep things clear and concise!
Landing your next office manager job doesn't have to be a chore. Use the advice and examples we’ve shared in this guide to get started. When you’re ready to start creating yours, our resume builder tool makes the process quick and easy.
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