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Online Sales Resume Examples

By Silvia Angeloro

Jul 18, 2024

|

12 min read

Shape your future with a winning online sales resume: showcase your skills and achievements to seal the deal.

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Rated by 348 people

Crafting the perfect resume for an online sales position can be tough. You might be great at closing deals online, but translating those skills onto paper is another story. Maybe you're unsure which accomplishments to highlight or how to format your experience. Poorly structured resumes can lead to missed job opportunities. In online sales, your ability to make a first impression starts with your resume. Thankfully, this guide is here to help you navigate these challenges. Ready to turn your job hunt into your next big sale?

Choosing the right resume template is like picking the best product to sell – it can make or break your chances. A well-crafted template not only displays your skills but makes your resume stand out from the crowd.

Need help getting started? We've got over 700 resume examples you can use to make your resume shine.

Key Takeaways

  • Choosing the right resume template is crucial as it can significantly impact your chances, similar to picking the best product to sell.
  • An online sales resume should showcase your ability to drive revenue, build customer relationships, and emphasize your experience with e-commerce, digital marketing strategies, and sales performance metrics.
  • Essential resume sections include Contact Information, Professional Summary, Sales Experience, Key Skills, Education, and Certifications, with additional sections like Achievements and Technical Proficiencies to stand out.
  • Using a reverse-chronological format and modern fonts for your resume can improve readability and make a good impression; saving it as a PDF ensures it is easily readable by Applicant Tracking Systems (ATS).
  • Quantifiable results and specific achievements in the experience section make a significant impact, emphasizing specific, relevant skills tailored to online sales for better results.

What to focus on when writing your online sales resume

An online sales resume should showcase your ability to drive revenue and build customer relationships in a digital marketplace. Your resume needs to highlight your experience with e-commerce platforms, digital marketing strategies, and sales performance metrics. Emphasize your success in meeting sales targets, your technical proficiency with CRM tools, and your skills in online advertising.

Include these bullets to boost your impact:

  • Achieved 120% of sales quotas in Q3 by implementing targeted email campaigns.
  • Increased customer retention by 15% through personalized follow-up strategies.
  • Proficient in tools like Salesforce, HubSpot, and Google Analytics.
  • Managed a portfolio of $500,000 in annual online sales.

Must have information on your online sales resume

For a top-notch online sales resume, you need to focus on sections that highlight your skills and experience in digital selling. Essential sections include:

  • Contact Information
  • Professional Summary
  • Sales Experience
  • Key Skills
  • Education
  • Certifications

You can also boost your resume with additional sections like "Achievements" and "Technical Proficiencies" to stand out from the competition.

Which resume format to choose

When creating an online sales resume, the best format is often a reverse-chronological one, which highlights your most recent experience first. Use modern fonts like Rubik or Montserrat instead of outdated ones like Arial or Times New Roman to give your resume a fresh look. Always save your resume as a PDF to maintain formatting and ensure it is easily readable by Applicant Tracking Systems (ATS). Set your margins to 1 inch on all sides to provide ample white space and improve readability. Use clear section headings like "Experience" and "Skills" to help ATS parse your information accurately.

Your online sales resume should include these sections:

  • Contact Information
  • Summary
  • Professional Experience
  • Skills
  • Education
  • Certifications
  • Achievements
  • References

Resume Mentor's free resume builder can help you with all these elements, making the process seamless.

How to write a quantifiable resume experience section

Writing the experience section for an online sales resume can be challenging if you don't know where to start. Firstly, organize your experience in reverse chronological order, starting with your most recent position. This structure helps employers easily see your latest accomplishments. You should include jobs from the last 10-15 years to keep the information relevant.

When listing job titles, focus on those related to online sales, e-commerce, or any role that involved significant sales and marketing work. Tailoring your resume to the specific job you're applying for can make a big difference. Look at the job description and use similar language and keywords that the hiring company uses. This shows that your experience matches the job requirements.

Action words make your resume stand out. Use strong verbs like "increased," "developed," "boosted," "managed," and "generated." These words quickly signal your achievements and contributions rather than just listing responsibilities.

Here's an example of poorly written experience content:

Experience
Sales Associate
XYZ Online Retail
New York, NY
Company Description
  • Helped customers
  • Answered calls
  • Managed the sales floor
E-commerce Specialist
ABC Online Shop
Chicago, IL
Company Description
  • Worked on the website
  • Managed online sales
  • Designed promotions

Why is this example bad? It lacks specifics and achievements. Phrases like "helped customers" and "worked on the website" don't show how successful you were or what impact you had.

Now let's look at a well-written example:

Experience
E-commerce Manager
Tech Gadgets Inc.
San Francisco, CA
Company Description
  • Increased online sales by 35% through optimized marketing strategies and user experience improvements
  • Developed and launched a loyalty program, boosting repeat customer rate by 20%
  • Managed a team of 10 sales associates and coordinated with the marketing department to drive promotions
Digital Sales Specialist
Home Essentials Online
Los Angeles, CA
Company Description
  • Boosted conversion rates by 25% through effective use of A/B testing on websites
  • Spearheaded a social media campaign that raised brand awareness by 40%
  • Collaborated with design team to improve website interface, reducing bounce rate by 15%

This example is good because it highlights achievements with specific numbers. Phrases like "increased online sales by 35%" and "boosting repeat customer rate by 20%" provide clear, measurable outcomes that show your impact. By focusing on these quantifiable results, you can make a strong impression on hiring managers.

Online sales resume experience examples

Welcome to the resume experience section—where your professional history gets its time to shine! Get ready to knock their socks off with some punderful descriptions that show you're not just "sale-ing" but excelling in online sales.

Achievement-focused

Highlight your significant accomplishments in online sales to show potential employers the high-impact results you’ve delivered.

Work Experience

Sales Manager

XYZ Online Retail

June 2020 - Present

  • Boosted online sales by 35% within first six months.
  • Achieved 'Top Performer' status for three consecutive quarters.
  • Generated $1M in revenue through targeted email campaigns.

Skills-focused

Focus on the specific skills you have acquired that make you an excellent sales professional.

Work Experience

Sales Executive

ABC E-commerce

March 2018 - May 2020

  • Mastered CRM platforms such as Salesforce and HubSpot.
  • Developed excellent negotiation skills leading to higher close rates.
  • Proficient in SEO and digital marketing techniques.

Responsibility-focused

Outline the key responsibilities you held in your online sales roles to convey the breadth of your experience.

Work Experience

Sales Manager

ShopEasy Online Retail

January 2016 - February 2018

  • Oversaw a team of 10 sales representatives.
  • Managed customer inquiries and resolved issues efficiently.
  • Developed and implemented sales strategies to meet targets.

Project-focused

Concentrate on the specific projects you were involved in and how they added value to the company.

Work Experience

Project Coordinator

Online Market Pros

August 2014 - December 2015

  • Led a project to redevelop the company website, increasing user engagement by 25%.
  • Implemented a customer loyalty program resulting in a 15% rise in repeat sales.
  • Executed a social media marketing campaign that increased online visibility by 40%.

Result-focused

Emphasize the tangible results of your efforts in online sales to show a clear ROI measure.

Work Experience

E-commerce Specialist

Retail Web Solutions

September 2012 - July 2014

  • Increased conversion rates by 20% through website optimization.
  • Generated $500k in revenue from a single promotional campaign.
  • Decreased cart abandonment rate by 15% using retargeting strategies.

Industry-specific focus

Demonstrate your experience and knowledge in your particular industry to show your expertise.

Work Experience

Product Specialist

TechieMart

July 2010 - August 2012

  • Specialized in electronic gadgets and tech accessories.
  • Developed industry-specific sales strategies boosting product margins.
  • Attended tech conferences to stay abreast of industry trends.

Problem-Solving focused

Illustrate how you've tackled challenges and obstacles in online sales, underscoring your problem-solving skills.

Work Experience

Customer Support Lead

Online Retail Hub

May 2008 - June 2010

  • Resolved customer complaints, increasing customer retention by 50%.
  • Identified and fixed a glitch in the checkout process reducing drop-offs by 30%.
  • Developed solutions leading to a smoother supply chain operation.

Innovation-focused

Showcase your innovative approaches to online sales, whether through new methods, tools, or ideas.

Work Experience

Innovation Strategist

E-com Future

February 2006 - April 2008

  • Developed a predictive analytics tool to forecast sales trends.
  • Implemented AR for virtual product trials, enhancing user experience.
  • Pioneered a mobile shopping app, increasing mobile sales by 40%.

Leadership-focused

Highlight your leadership abilities and the impact you’ve had in guiding your team to success.

Work Experience

Team Leader

Web Sales Pros

January 2004 - January 2006

  • Led a team of 20 to achieve monthly sales targets consistently.
  • Conducted weekly training sessions to improve team performance.
  • Inspired team, resulting in a 30% increase in productivity.

Customer-focused

Focus on your dedication to customer service and how you’ve enhanced the customer experience.

Work Experience

Customer Relations Manager

Service First Online

November 2002 - December 2003

  • Implemented a feedback system improving customer satisfaction by 25%.
  • Trained team in customer service excellence.
  • Handled high-value client accounts ensuring personalized service.

Growth-focused

Convey your efforts and strategies aimed at driving company growth.

Work Experience

Growth Strategist

BigSales Online

September 2000 - October 2002

  • Developed growth strategies leading to a 40% yearly revenue increase.
  • Formed strategic partnerships bringing in new streams of income.
  • Expanded the product line to tap into new markets.

Efficiency-focused

Demonstrate how you’ve optimized processes and made operations more efficient.

Work Experience

Operations Manager

QuickSales E-commerce

July 1998 - August 2000

  • Streamlined sales processes reducing transaction times by 20%.
  • Automated report generation saving 10 hours of work weekly.
  • Optimized inventory management preventing stockouts.

Technology-focused

Outline your technological expertise and how it has improved your performance in online sales.

Work Experience

Tech Specialist

SalesTech Innovations

May 1996 - June 1998

  • Leveraged AI tools to enhance customer targeting.
  • Implemented CRM software improving lead tracking by 30%.
  • Utilized data analytics to inform strategic decisions.

Collaboration-focused

Illustrate your ability to work with others and how you’ve contributed to team success.

Work Experience

Collaboration Lead

Together Online Sales

March 1994 - April 1996

  • Collaborated with marketing and product teams to launch new products.
  • Facilitated cross-functional meetings to align on goals.
  • Worked with UX/UI designers to improve website usability.

Training and Development focused

Highlight your role in training and developing others within your team.

Work Experience

Training Coordinator

Sales Training Pros

January 1992 - February 1994

  • Developed training programs increasing team’s sales skills.
  • Mentored junior staff leading to quicker team advancements.
  • Conducted workshops on sales techniques and customer service.

Write your online sales resume summary section

Writing a resume summary for an online sales job is all about highlighting your key skills and achievements clearly and concisely. Your summary should offer a snapshot of what makes you a strong candidate. Describe yourself using active, positive language that brings your competencies and successes to light. Use simple and direct language to make it easily readable.

A resume summary is different from other sections like a resume objective, resume profile, and summary of qualifications. A resume summary focuses on your specific career highlights and skills. A resume objective states your career goals. A resume profile combines your skills and goals. A summary of qualifications lists your key qualifications.

Here are some resume summary examples:

SUMMARY
Experienced sales professional with many years of experience. Skilled in communication, lead generation, and customer service. Seeking a challenging role in a reputable organization.

This summary is bad because it's vague and lacks specific achievements or skills. It also uses generic terms without quantifiable results. This makes the candidate hard to remember and doesn’t showcase their full potential.

SUMMARY
Dynamic online sales specialist with over 5 years of experience driving 20% annual sales growth through targeted digital campaigns and customer engagement. Proven track record in exceeding sales quotas and enhancing customer satisfaction. Adept at using CRM software to identify and pursue new sales opportunities.

This summary is good because it's specific and results-oriented. It includes exact achievements like "20% annual sales growth" and highlights the candidate’s expertise with tools like CRM software. This makes the candidate stand out and clearly shows their value to potential employers.

Listing your online sales skills on your resume

When you write the skills section of your online sales resume, you have options. Skills can be highlighted as a standalone section or seamlessly incorporated into other sections like your experience and summary. It’s essential to showcase your strengths and soft skills as they demonstrate your ability to work well with others and solve problems. Hard skills, on the other hand, are specific technical abilities and knowledge that you possess.

By emphasizing these skills and strengths, you can use them as resume keywords. This can help your resume get noticed by applicant tracking systems (ATS) and potential employers looking for specific qualifications.

Skills
Digital Marketing
SEO Optimization
CRM Management
Sales Funnel Management
Email Campaigns
Analytics
Customer Service
E-commerce Platforms

The example above is good because it uses specific, relevant skills tailored to online sales. It avoids vague terms, making your abilities clear to employers. The skills listed are in-demand and vital for success in online sales roles.

Best hard skills to feature on your online sales resume

Hard skills are specific and teachable abilities that can be measured. They should demonstrate your expertise in tools and strategies crucial for online sales success. You need to showcase skills that show competence in digital and technical aspects of the job.

Hard Skills

  • Digital Marketing
  • SEO Optimization
  • CRM Management
  • Sales Funnel Management
  • Email Campaigns
  • Data Analytics
  • E-commerce Platforms
  • PPC Advertising
  • Conversion Rate Optimization
  • Content Management Systems (CMS)
  • Social Media Marketing
  • Web Analytics Tools
  • Payment Gateway Integration
  • Affiliate Marketing
  • Product Knowledge

Best soft skills to feature on your online sales resume

Soft skills are personal attributes that enable you to interact effectively with others. For online sales, these skills should show your ability to communicate, collaborate, and adapt to changing environments.

Soft Skills

  • Communication
  • Customer Service
  • Problem-Solving
  • Adaptability
  • Negotiation
  • Time Management
  • Team Collaboration
  • Emotional Intelligence
  • Persuasion
  • Conflict Resolution
  • Attention to Detail
  • Work Ethic
  • Creativity
  • Organizational Skills
  • Decision-Making

How to include your education on your resume

Including an education section in your resume is crucial. It shows that you have the educational background needed for the job. Your education section should be tailored to the job you're applying for. Irrelevant education should be left out to keep it focused.

If you have a high GPA, you can include it to highlight your academic achievements. Listing "cum laude" or other honors can make you stand out. When listing a degree, mention the degree type, major, institution, location, and graduation dates.

Here's a poorly written example:

Education
Bachelor of Arts
Some University

This example is bad because it lacks details like location and honors. It is not specific about the major, which makes it vague.

Here's a well-written example:

Education
Bachelor of Science in Marketing
University of California, Berkeley
Berkeley, CA
GPA
3.8
/
4.0

This example is good because it lists a degree relevant to online sales. It also includes GPA, location, and graduation dates, making it detailed and specific.

How to include online sales certificates on your resume

Including a certificates section in your online sales resume is crucial. It showcases your commitment to professional development and highlights specific skills. List the name of each certificate clearly. Include the date when you earned it. Add the issuing organization to lend credibility. Certificates can also be noted in the header for quick reference.

For example, you might format your header like this: "John Doe, Certified Sales Professional." This attracts immediate attention to your qualifications. Make sure each detail is accurate and easily verifiable.

A great example of a standalone certificates section is:

Certifications
Certified Sales Professional
National Association of Sales Professionals
Digital Marketing Certificate
Google
Salesforce Administrator Certification
Salesforce

This example is effective because the certificates are relevant to an online sales role. The titles and issuing organizations are well-respected in the industry. Each certificate is clearly listed, which makes it easy for potential employers to recognize your skills. This structured format lends clarity and professionalism to your resume.

Extra sections to include in your online sales resume

In the fast-paced world of online sales, creating a standout resume involves more than listing job experiences and skills; it’s about showcasing a well-rounded personality and skill set. Including unique sections can help you stand out and present a comprehensive view of who you are.

  • Language section — Highlight any additional languages you speak fluently to show your ability to communicate with a broader audience. This can open opportunities in international markets.

  • Hobbies and interests section — Share pursuits that reflect your proactive nature, creativity, or teamwork. This helps employers see you as a well-rounded individual with diverse skills.

  • Volunteer work section — Demonstrate your commitment to community and teamwork by including relevant volunteer experiences. This highlights your leadership qualities and willingness to go the extra mile.

  • Books section — Mention books related to sales or personal development that you’ve read. This shows your dedication to continuous learning and improvement in your field.

Including these elements in your resume can provide a fuller picture of your abilities and character. They offer insights into how you communicate, collaborate, and stay motivated. This holistic view can help you stand out in the competitive field of online sales.

Pair your online sales resume with a cover letter

A cover letter is a document sent along with your resume when applying for a job. It introduces you, highlights your qualifications, and provides additional context about your experience. A well-crafted cover letter can set you apart from other applicants by showcasing your personality and enthusiasm for the role.

For an online sales position, your cover letter should focus on your digital marketing skills, familiarity with e-commerce platforms, and proven track record in sales. Mention specific achievements, like exceeding sales targets or successful online campaigns, to demonstrate your capability.

Easily craft your cover letter with Resume Mentor's cover letter builder—it's simple to use and exports your document as a PDF, preserving your content and its original formatting. Get started now and make your application stand out!

Samuel Moore

Phoenix, Arizona

+1-(234)-555-1234

help@resumementor.com


Dear Hiring Manager,

I am writing to express my genuine interest in the Online Sales position at your esteemed company. Having closely followed your innovative approaches in the sales industry, I am particularly impressed by your commitment to sustainable solutions and customer-centric strategies.

During my tenure as Senior Sales Manager at Kadant Inc., I led a team of 10 professionals to achieve a 40% increase in annual revenue. One of my proudest moments was developing a strategic sales plan that not only acquired 15 new clients in the southeast USA but also resulted in a 20% increase in customer retention through tailored service delivery and operations coordination.

I am very enthusiastic about the opportunity to bring my sales strategy expertise and client relationship management skills to your team. I am confident that my background aligns perfectly with the goals of your department and would welcome the opportunity to discuss how my experience and skills can contribute to your team’s success.

Please feel free to contact me at your earliest convenience to schedule an interview. Thank you for considering my application. I look forward to the possibility of contributing to your company's continued success.

Best regards,

Samuel Moore

Online Sales
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