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Operations Manager Resume Examples

By Silvia Angeloro

Jul 18, 2024

|

12 min read

With these tips, you’ll organize your operations manager resume like a pro—step-by-step. Secure interviews and land your dream role by showcasing your skills and achievements effectively.

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As an operations manager, writing your resume can feel like solving a complex puzzle. Managing day-to-day business operations might be your strong suit, but translating those skills onto paper is a different challenge. Searching for a job is stressful, and not knowing how to showcase your expertise adds to the pressure. Many operations managers find it hard to highlight their achievements without sounding repetitive or bland. Crafting a resume that stands out can be the difference between landing a job you love and continuing the job hunt. Making your experience shine is crucial, but how do you do that effectively?

Using the right resume template is key to presenting your skills professionally. An operations manager needs a resume that reflects their ability to handle complexities while being straightforward. A well-structured template helps in organizing your experience and qualifications in a way that grabs attention.

We have more than 700 resume examples designed to help you create a winning resume. Ready to elevate your job search? Dive into our guide and find the perfect template for your operations manager resume today!

Key Takeaways

  • Using the right resume template is key to presenting your skills professionally, and a well-structured template helps in organizing your experience and qualifications to grab attention.
  • Your operations manager resume should show you as a leader with a proven track record, showcasing your expertise in managing teams, streamlining processes, cutting costs, and driving results.
  • For an operations manager resume, a reverse-chronological format is generally the best choice as it highlights your recent experience and accomplishments effectively, with clear section headings and standard formatting like 1-inch margins.
  • When crafting the experience section, highlight roles from the last 10-15 years and use action words and quantifiable achievements to demonstrate your impact and effectiveness.
  • A compelling skills section involves more than simple list-making; it should include both hard skills like supply chain management and soft skills like leadership, making your resume more searchable to ATS systems and noticeable to recruiters.

What to focus on when writing your operations manager resume

Your operations manager resume should show you are a leader with a proven track record. You need to present your ability to streamline processes, cut costs, and drive results. Focus on showcasing your expertise in managing teams and overseeing projects.

  • Highlight successful project completions.
  • Include any cost-saving initiatives you've led.
  • Mention specific software or tools you're proficient in.
  • Use metrics to show your impact, like percentage cost reductions or efficiency improvements.

Must have information on your operations manager resume

If you want your operations manager resume to stand out, make sure to include these essential sections.

  • Contact Information
  • Professional Summary
  • Work Experience
  • Skills
  • Education
  • Certifications

You might also want to consider adding sections like Awards, Relevant Projects, or Professional Affiliations to give recruiters a full picture of your qualifications. Tailoring each section to your career achievements will help you shine.

Which resume format to choose

For an operations manager resume, a reverse-chronological format is generally the best choice as it highlights your recent experience and accomplishments effectively. Choose modern fonts like Rubik or Montserrat to give your resume a fresh, professional look, steering clear of dated options like Arial and Times New Roman. Always save your resume as a PDF to ensure the format stays intact when viewed on any device. Standard 1-inch margins all around keep your resume clean and readable. Clear section headings like "Experience," "Skills," and "Education" help applicant tracking systems (ATS) identify key qualifications quickly.

A well-structured operations manager resume should include the following sections:

  • Contact Information
  • Summary or Objective
  • Experience
  • Skills
  • Education
  • Certifications
  • Achievements
  • Technical Skills (if applicable)

Resume Mentor's free resume builder takes care of all these details for you seamlessly.

How to write a quantifiable resume experience section

When crafting the experience section of your operations manager resume, start with your most recent job and work backward. You should highlight roles from the last 10-15 years. List relevant job titles, especially those that relate closely to operations management. Tailor each section to fit the job you’re applying for by highlighting key skills and accomplishments that align with the job description. Use action words like "improved," "led," "generated," and "optimized" to showcase your achievements.

Here's a poorly written example:

Experience
Operations Manager
Big Company
New York, NY
  • Responsible for daily operations
  • Managed staff
  • Oversaw budgeting and inventory

In this example, the responsibilities are vague. Terms like "Responsible for" do not demonstrate your impact. You lack specifics and quantifiable achievements that highlight your effectiveness. This description does not make your skills shine or make you stand out to an employer.

Here's an outstanding example:

Experience
Operations Manager
Skyline Solutions
Los Angeles, CA
  • Improved operational efficiency by 20% through process optimization
  • Led a team of 50+ staff, reducing turnover rate by 15%
  • Generated $1.5M in annual cost savings by renegotiating vendor contracts

This example is exceptional because it is specific and highlights your impact using numbers. It uses strong action words like "improved," "led," and "generated." These points clearly illustrate your accomplishments and demonstrate your effectiveness in operations management. Employers can easily see the value you bring to the table.

When writing your resume, remember, specifics matter. Focus on results, use strong language, and tailor each resume to the job you're aiming for. This way, your skills and experience stand out effectively.

Operations manager resume experience examples

Managing operations can be quite the balancing act, but with the right skills, you'll be a wizard at it in no time. Let's dive into some top-notch resume experiences that will make you stand out as an expert Operations Manager—because solid experience is where the real magic happens!

Achievement-focused

Your achievements in management don't just represent individual successes but contribute significantly to the organizational goals. Highlight specific accomplishments that quantify your impact.

Work Experience

Operations Manager

Tech Innovations Inc.

January 2018 - December 2020

  • Increased productivity by 30% through implementing new workflow processes.
  • Reduced operating costs by 15% by renegotiating supplier contracts.
  • Successfully led a team of 20 employees, achieving a 95% customer satisfaction rate.

Skills-focused

Emphasize the skills that make you an excellent Operations Manager. Showcase hard and soft skills that ensure operational success.

Work Experience

Operations Supervisor

Global Logics

March 2016 - September 2019

  • Expert in Lean Six Sigma methodologies, leading to 20% efficiency improvements.
  • Proficient in ERP and CRM systems, enhancing data accuracy and reporting.
  • Strong leadership and communication skills, fostering a collaborative team environment.

Responsibility-focused

Demonstrate your ability to manage responsibilities effectively. Explain your role and its significance within the organization.

Work Experience

Director of Operations

HealthPlus Systems

February 2015 - November 2018

  • Oversaw daily operations of multiple departments, ensuring alignment with company goals.
  • Implemented quality assurance processes, maintaining compliance with industry standards.
  • Directed budget allocations and financial planning to optimize resource use.

Project-focused

Projects are the cornerstone of operations management. Describe specific projects you’ve led and their outcomes.

Work Experience

Project Manager

Retail Solutions Ltd.

April 2017 - August 2020

  • Led a $2M project to upgrade IT infrastructure, completed 3 months ahead of schedule.
  • Managed cross-functional teams to implement new CRM software, increasing sales efficiency by 25%.
  • Executed a supply chain optimization project, reducing delivery times by 20%.

Result-focused

Results-driven management is crucial. Highlight the results of your strategies and their impact on the company.

Work Experience

Operations Team Leader

Advanced Manufacturing Co.

June 2014 - December 2020

  • Achieved a 40% reduction in overhead costs through process automation.
  • Boosted employee productivity by 25% via targeted training programs.
  • Increased annual revenue by $500K by optimizing operational workflows.

Industry-Specific Focus

Tailoring your resume to the industry can make a significant difference. Highlight experience relevant to a specific sector.

Work Experience

Operations Manager

Online Retail Corp.

January 2016 - October 2019

  • Managed day-to-day logistics for a global e-commerce company, enhancing supply chain efficiencies.
  • Implementing industry best practices, resulting in a 30% decrease in delivery times.
  • Coordinated with international suppliers to maintain stock levels and reduce shortages.

Problem-Solving Focused

Effective problem-solving is key to a successful operations manager. Showcase your knack for resolving issues.

Work Experience

Operations Coordinator

Consumer Goods LLC

July 2015 - May 2018

  • Resolved frequent bottleneck issues, increasing production speed by 15%.
  • Streamlined communication processes, reducing error rates by 25%.
  • Developed contingency plans, minimizing downtime during critical system failures.

Innovation-focused

Innovation can set you apart in operations management. Highlight your innovative contributions.

Work Experience

Operations Supervisor

Tech Pioneers Inc.

March 2017 - December 2020

  • Introduced AI-based systems, resulting in a 30% reduction in manual labor.
  • Developed a new customer service protocol, increasing client retention by 20%.
  • Implemented data-driven decision-making tools, enhancing process efficiency.

Leadership-focused

Strong leadership is at the heart of good operations management. Demonstrate your leadership skills and their impact.

Work Experience

Senior Operations Manager

Future Industries

August 2014 - July 2019

  • Led a team of 50 members, maintaining high morale and productivity.
  • Implemented leadership development programs, boosting internal promotions by 30%.
  • Responsible for the oversight of daily operations, ensuring all departments work cohesively.

Customer-focused

Operations can significantly affect customer satisfaction. Highlight how you've contributed to this area.

Work Experience

Customer Operations Manager

Ecom Solutions Ltd.

May 2016 - November 2019

  • Enhanced customer service processes, increasing satisfaction scores by 35%.
  • Developed a successful customer feedback system, driving continuous improvements.
  • Streamlined order fulfillment processes, reducing delivery times and increasing customer retention.

Growth-focused

Discuss how you've been instrumental in the growth of your company. Mention specific strategies and their outcomes.

Work Experience

Operations Lead

Growth Enterprises

March 2015 - December 2018

  • Scaled operations to support 50% business growth over three years.
  • Developed and executed strategic plans, resulting in a 20% increase in market share.
  • Implemented new business processes, facilitating expansion into new markets.

Efficiency-focused

Efficiency is critical in operations. Describe how you've improved efficiency in your previous roles.

Work Experience

Operations Coordinator

Efficiency Experts Co.

August 2016 - September 2020

  • Optimized internal processes, reducing waste and saving $200K annually.
  • Successfully implemented Lean principles, improving workflow efficiency by 25%.
  • Reduced cycle times by 30% through effective process re-engineering.

Technology-focused

Incorporating technology can greatly enhance operations. Highlight your tech-savvy initiatives.

Work Experience

Operations Manager

Innovate Tech Solutions

January 2017 - November 2020

  • Integrated cloud-based solutions, improving data access and collaboration.
  • Deployed automation tools, reducing manual errors and speeding up processes by 20%.
  • Implemented cybersecurity measures, securing company data and reducing risk.

Collaboration-focused

Collaboration leads to smoother operations. Demonstrate your collaborative efforts with other departments.

Work Experience

Operations Specialist

Tech Synergy Group

June 2015 - October 2018

  • Worked closely with the marketing team to launch new products, enhancing brand visibility.
  • Collaborated with finance to streamline budgeting processes, improving cost control.
  • Partnered with HR to develop training programs, increasing staff competencies.

Training and Development focused

Training your team contributes to overall operational success. Highlight your role in employee development.

Work Experience

Training and Development Manager

Career Growth Solutions

February 2016 - April 2019

  • Developed comprehensive training programs, reducing onboarding time by 40%.
  • Conducted regular workshops, improving employee skills and productivity.
  • Implemented a mentorship program, increasing employee retention by 25%.

Write your operations manager resume summary section

Writing a resume summary for an operations manager can set the tone quickly for recruiters. You want to be concise yet impactful. Use simple words that clearly convey your expertise and achievements.

An applicant should describe themselves by focusing on key skills, years of experience, and notable achievements. Highlight your proficiency in managing operations, optimizing processes, and leading teams. Show tangible results that reflect your impact.

The main difference between a resume summary and a resume objective, profile, or summary of qualifications lies in their focus. A summary highlights your career achievements and abilities in a few sentences. A resume objective mentions your career goals. A profile can describe your personality and work style. A summary of qualifications lists your skills and accomplishments.

SUMMARY
I am an operations manager with five years of experience. I am looking for a new role where I can use my skills to help your company grow. I am good at team management and process improvement.

This example lacks specifics and impact. It doesn't highlight key achievements or quantify experience. It also uses generic phrases that don't stand out.

SUMMARY
Dynamic operations manager with over 10 years of experience in streamlining processes and enhancing productivity. Proven track record of reducing operational costs by 15% and increasing team efficiency. Adept at strategic planning, resource allocation, and team leadership.

This example is strong because it is specific and results-oriented. It quantifies achievements, such as reducing costs and increasing efficiency. It concisely mentions key skills and areas of expertise, making it clear why you are a top candidate.

Listing your operations manager skills on your resume

Writing a compelling skills section for your operations manager resume involves more than simple list-making. Remember, you can feature skills as a standalone section or incorporate them into sections like experience and summary. Highlight your strengths and soft skills to show your versatility and attention to interpersonal aspects of your role. Hard skills are the technical, job-specific abilities that can be learned and measured, like proficiency in supply chain management or data analysis.

Including relevant skills and strengths can make your resume more searchable to employers using Applicant Tracking Systems (ATS). These skills often function as resume keywords that can increase your chances of being noticed.

Here is an example of a standalone skills section:

Skills
Project Management
Supply Chain Management
Data Analysis
Lean Manufacturing
Budget Management
Process Improvement
Team Leadership
Vendor Management

This skills section is effective because it clearly lists key competencies relevant to operations management. Each skill is concise, making it easy for recruiters to quickly scan and identify your qualifications. Furthermore, these skills are highly sought-after in the industry, ensuring your resume stands out.

Best hard skills to feature on your operations manager resume

Hard skills for an operations manager should demonstrate your ability to manage resources, processes, and technology efficiently. They should communicate your expertise in handling technical aspects of the job that drive productivity and efficiency.

Hard Skills

  • Project Management
  • Supply Chain Management
  • Data Analysis
  • Lean Manufacturing
  • Six Sigma Certification
  • Budget Management
  • Quality Assurance
  • ERP Systems
  • Logistics Management
  • Cost Reduction Strategies
  • Inventory Management
  • Procurement
  • Operational Planning
  • Compliance and Regulatory Understanding
  • Process Improvement Techniques

Best soft skills to feature on your operations manager resume

Soft skills for an operations manager should highlight your ability to work well with others, lead teams, and communicate effectively. They should indicate your aptitude for personal interactions and managing workplace dynamics.

Soft Skills

  • Leadership
  • Problem-Solving
  • Communication
  • Decision-Making
  • Time Management
  • Team Collaboration
  • Adaptability
  • Conflict Resolution
  • Negotiation
  • Critical Thinking
  • Customer Service Orientation
  • Attention to Detail
  • Emotional Intelligence
  • Patience
  • Delegation Skills

How to include your education on your resume

The education section is an important part of your operations manager resume. It showcases your academic background and sets the foundation for your qualifications. This section should be tailored to the job you are applying for, so include only the education that is relevant. Irrelevant education does not need to be included.

When listing a degree on your resume, use the proper format: the degree name, followed by the institution, location, and dates attended. If your GPA was good, include it. If you graduated with honors like cum laude, mention it to highlight your academic achievements.

Here is a poorly written education section:

Education
Bachelor of Arts in History
Some University

This example is bad because the degree is not relevant, the date range is unclear, and the location and GPA format are incorrect.

Here is an outstanding education section:

Education
Master of Business Administration (MBA)
Harvard Business School
Cambridge, MA
GPA
3.8
/
4.0

This example is good because the degree is highly relevant to an operations manager position, and the dates, GPA, and location are all clearly listed.

How to include operations manager certificates on your resume

Including a certificates section in your operations manager resume is crucial. Certificates show your continued education and commitment to learning. This section can highlight your specialized skills and add credibility to your expertise.

List the name of each certificate in reverse chronological order. Include the date you earned or renewed the certificate. Add the issuing organization for each certificate to validate its authenticity. You can also list your key certificates in the header for quick visibility.

Certificates
Project Management Professional (PMP)
Project Management Institute
Six Sigma Black Belt
American Society for Quality

This example is effective because it highlights well-known and relevant certificates for an operations manager. The certificates listed, such as Project Management Professional (PMP) and Six Sigma Black Belt, are highly regarded in the industry. Including the issuing organizations ensures legitimacy and gives employers confidence.

Extra sections to include in your operations manager resume

Creating a winning operations manager resume requires the right sections to showcase your skills, experience, and unique personality traits. Including diverse sections can help you stand out and demonstrate your well-rounded abilities and interests beyond the professional realm.

  • Language section—List additional languages you speak to highlight your ability to communicate with diverse teams and clients.
  • Hobbies and interests section—Include relevant hobbies and interests to show that you are a well-rounded person who can bring varied perspectives to the workplace.
  • Volunteer work section—Mention any volunteer activities you have participated in to demonstrate your commitment to community and teamwork.
  • Books section—Share some of the professional books you have read to show that you are dedicated to continuous learning and improvement in your field.

Adding these sections to your resume can provide a fuller picture of who you are and what you bring to the table. This can support your application and make you a more appealing candidate to potential employers. Make sure to keep these sections concise and relevant to the operations manager role. This helps ensure your resume remains effective and engaging.

Pair your operations manager resume with a cover letter

A cover letter is a brief document written by a job applicant to accompany their resume. It elaborates on their qualifications and experience while expressing their motivation for the role. A well-crafted cover letter can set an applicant apart by providing a personal touch, highlighting their enthusiasm, and demonstrating how their skills align with the job requirements.

For an operations manager, a cover letter should focus on their ability to streamline processes, manage teams, and improve efficiency. It should showcase concrete examples of past successes in improving operational performance and reducing costs. Highlighting experience with specific tools or systems relevant to the role can make a significant impact.

Ready to make your cover letter stand out? Use Resume Mentor's cover letter builder for an easy, step-by-step process. Simply follow the prompts, customize it to your needs, and export it as a PDF to protect your content and formatting.

Mason Thomas

San Diego, California

+1-(234)-555-1234

help@resumementor.com


Dear Hiring Manager,

I am highly motivated to apply for the Operations Manager position at your organization. I am deeply impressed by your company's commitment to operational excellence and community impact, which aligns perfectly with my own professional values.

At Service Experts LLC, I provided strategic direction that led to a 20% increase in branch profitability over two years. My effective budget management skills helped reduce overhead costs by 10%, while the implementation of key performance indicators allowed for a 30% boost in operational efficiency. Additionally, fostering a culture of excellence resulted in a remarkable 95% employee retention rate, ultimately improving overall employee satisfaction and performance.

I would welcome the opportunity to further discuss how my background, skills, and qualifications align with the goals of your team. Please feel free to contact me to schedule an interview at your earliest convenience. I am genuinely interested in contributing to your company's continued success.

Sincerely,

Mason Thomas

Operations Manager
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